Customer Service Representative / Expert
We are thrilled to announce an opening for a Credit Repair Specialist to join our team! As a Credit Repair Specialist, you will play a vital role in assisting our valued customers with their credit-related inquiries, guiding them toward financial success, and providing comprehensive information about our credit repair services.
We offer both remote and in-person positions with a base pay and set hours, in person position is only available in the state of Arizona as that is where we are located in person could be nationwide. The schedule is flexible but must be close to business hours to accommodate our clients' needs. The best part is, there's no cold calling involved – clients proactively reach out to us with their questions.
Responsibilities:
Handle customer inquiries and concerns related to credit repair with expertise.
Communicate with clients via social media direct messaging, answering their questions.
Become an expert on our credit repair products and services, offering detailed explanations to potential and existing customers.
Troubleshoot and resolve credit-related issues faced by our clients, ensuring they receive the best possible solutions.
Document and maintain meticulous customer records based on interactions, ensuring efficient and personalized service.
Stay up-to-date with the evolving credit industry, continually building and maintaining a knowledge base to better serve our customers.
Qualifications:
Previous experience in customer service, sales, or a credit-related field is an advantage.
Ability to establish strong rapport with clients, demonstrating empathy and understanding while providing credit expertise.
Excellent multitasking and prioritization skills to handle multiple customer inquiries effectively.
Maintain a positive and professional demeanor, fostering trust and confidence in our credit repair services.
Exceptional written and verbal communication skills, allowing you to convey complex credit-related information clearly and comprehensibly.
Bilingual in English and Spanish is a plus, but not required.
Join us in empowering our clients to achieve their financial goals through our top-notch credit repair services. Apply now and become a vital part of our team of credit experts!
Please call and leave a voicemail detailing your customer service experience. We would love to hear how you sound over the phone instead of just reading a resume.
Cash pay is available!