Guest Service Lead (FT) - Fargo/Moorhead
Seeking ull-time Guest Service Lead at our Moorhead and Gateway West locations.As a Guest Service Lead, you are responsible for ensuring the Guest Service Counter
is ready and fully functioning to assist guests throughout the day. You will oversee
the training of new employees, ensure they understand the essential duties of
the position and coach them as they learn and develop in their role. In addition,
you will be responsible for delivering a high standard of service by supporting the
front-end, as well as the remainder of the store, through quick cashier interventions,
transaction reversals/corrections, and other unique transactions. Lastly, you will
oversee the Front-End in the absence of the Senior Guest Service Manager and
Guest Service Manager