Field Service Technician

Field Service Technician Job Description

HP Sales Northeast seeks a Field Service Technician to diagnose and repair foodservice equipment to join its industry leading team.

You will provide preventive maintenance, warranty work, repair services, and parts for commercial cooking equipment in restaurants, retail, and other outlets. You must possess the ability to diagnose, troubleshoot, and repair food preparation equipment. We are seeking a customer service oriented individual to provide our customers with maintenance, repair, and installation of commercial food service equipment, by diagnosing issues and replacing necessary parts.

Various training classes provided.

If you enjoy interacting with customers, challenging work environments, and working in a hands-on capacity, we invite you to apply. This is your opportunity to join a growing company offering excellent benefits.

Requirements:

Good understanding of basic math and financial information

Aptitude in using appropriate tools

Possess mechanical & electrical skills; able to read wiring diagrams & schematics

Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

High School diploma or equivalent.

Possess a valid Driver's License and acceptable Motor Vehicle Record.

Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions and hot conditions.

Must be able to physically perform the essential duties of the position which include lifting 50 lbs, stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear.

Must be able to pass a drug screen and physical exam.

Professional demeanor a MUST when customer-facing.

About HP Sales Northeast – Henny Penny:

For more than 35 years, HP Sales Northeast has been a family business with deep roots in the high-end foodservice market. As one of the most successful Henny Penny distributors in the world, we know how to deliver value to every customer through premium and supportive foodservice solutions. Therefore, our core mission is to create remarkable experiences through people, products, and food.

HP Sales has proudly served the world’s most demanding kitchens for over 60 years. If you’ve ever been to a McDonalds, Maggiano’s, Texas Roadhouse, Chili’s, Wendy’s, Sonic, Friendly’s, Arby’s, Cracker Barrel, or Chick-Fil-A, there’s a good chance you’ve seen us hard at work.

Duties:

- Install, maintain, and repair low voltage and high voltage electrical systems

- Fabricate and assemble electrical components and equipment

- Troubleshoot and analyze electrical problems in the field

- Provide exceptional customer service and support to clients

- Collaborate with team members to complete projects efficiently

- Follow safety protocols and adhere to industry regulations

- Maintain accurate records of work performed

Requirements:

- Proven experience as a Field Service Technician or Industrial Electrician

- Strong knowledge of low voltage and high voltage electrical systems

- Ability to read and interpret technical drawings and schematics

- Proficient in troubleshooting electrical issues and conducting repairs

- Excellent customer service skills with the ability to communicate effectively with clients

- Detail-oriented with strong organizational skills

- Ability to work independently or as part of a team

- Valid driver's license and clean driving record

Note: Military experience in a related field is highly desirable.

Join our team as a Field Service Technician and be part of a dynamic company that values professionalism, expertise, and customer satisfaction. As a Field Service Technician, you will have the opportunity to utilize your technical skills while providing exceptional service to our clients. We offer competitive compensation, benefits package, and opportunities for career growth.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

401(k) matching

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule:

Monday to Friday