Automotive Shop Foreman / Senior Master Technician | Climate Controlle
Company Description
Christian Brothers Automotive
Benefits:
Up to $40/HR + Shop Bonus For The Most Skilled Foreman/Technicians
Paid Vacation & Paid Holidays
Closed Every Weekend To Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Sign-On Bonus For Top Performer
Real-time Automotive Technical Support
Toolbox Relocation Assistance
Healthcare Benefits Available
Matching Retirement Plans
Locally Owned and Operated
On-Going Training & Career Advancement
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
ASE Certification Reimbursement
Chaplain Care Support Available
Climate-Controlled Shop - Fully Air Conditioned & Heated
Employee Appreciation Events
Appreciation Team Lunches
Job Description
Job Title:
Shop Foreman / Senior Master Automotive Technician
Location:
688 Brawley School Rd
Mooresville, NC 28117
Job Overview:
The Shop Foreman / Senior Master Technician is responsible for maintaining workflow and work distribution among technicians. This role works closely with the Service Manager to oversee the quality of work on our guests’ vehicles and shop efficiency.
We are looking for foreman/technicians who are energetic, upbeat and have a positive attitude. The foreman/technician we are looking for have to seek out solutions to tough problems with a strong passion for doing what’s right for our guest.
Responsibilities include, but are not limited to:
Manage and oversee individual technician workloads and overall workflow in the service area; liaison to service manager and service advisor
Working with the service manager/service advisors, ensure that all repairs are assigned to technicians in an equal and fair manner, commensurate with demonstrated skill level
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of work-in-progress and completed jobs for thoroughness, accuracy, and quality.
Proficient in reprogramming/flashing and advanced scan tool applications
Quality control – post repair. Perform quality control checks on completed work performed
Provides technical support for technicians when necessary, including that which is sourced through CBA TAC, OEM-level and aftermarket support network
Ensures recommended repairs are accurately specified, and parts and labor are true and accurate based on identified need, and that are charged out correctly.
Oversee technician team progress through internal training requirements and coach technicians to prepare for certifications
Train and mentor new technicians
Help other technicians diagnose and repair vehicles when necessary (i.e., mitigates misdiagnosis, promotes employee development, etc.)
Conduct quarterly technician performance touchpoints to establish and monitor the progress of career goals and employee performance
Manage technician team-building opportunities
Educate technician team to uphold brand and quality standards of the team to troubleshoot customer concerns quickly and effectively
Manage and maintain shop supplies and equipment
Monitor bulk fluid levels
Monitor shop efficiency through technician hours reports and ticket audit process
Manage scan tool subscriptions
Distribute shop housekeeping tasks among all technicians by promoting our high standards of safety, cleanliness, and organization
Manage and oversee technician work schedule
Enforce safety regulations and protocols
Work closely with the service manager and advisors to effectively communicate customer concerns and assist with customer complaint resolution when necessary
Qualifications
Qualifications:
Positive attitude and a desire to serve guest
7+ years of experience as an automotive technician/mechanic
Excellent automotive diagnostic skills
A strong investment in tools
ASE A1-A8 Certifications required, Master L1 preferred
Capable of diagnosing and repairing all makes/models of vehicles
Extensive knowledge of Euro and other import vehicles a plus
Meet or exceed hourly shop goals
Aptitude for learning additional skills and processes
Professional appearance and strong communication
A desire for long-term career development
Physical Requirements:
Occasionally lift and/or move over 50 pounds
Be able to work with tools on vehicles lifted above their head
Work in tight spaces as dictated by the vehicle’s needed repair
Have the needed dexterity in order to efficiently use hand tools
Walk/stand for the majority of their workday
Drive manual transmissions vehicles
Efficiently navigate a computer
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
Please APPLY ONLINE at: https://tiny.pl/dlhqg