BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

We are currently looking for a customer focused professional

for a CUSTOMER SERVICE REPRESENTATIVE at our

West Palm Beach Non-Profit Debt Management Agency.

The position involves assisting consumers with hardships

apply for financial assistance through

setting up repayment programs with credit card companies,

setting appointments for counseling sessions and more.

Training is provided.

Schedule: 40 Hours; Mondays to Friday, One Saturday a Month,

Example: (Mon) (12:30pm-9pm) + (Tue-Fri) (10:00am-6:30pm), 30 minute unpaid meal periods;

This is an in office job, 40 hours a week, daytime hours.

The job entails providing extraordinarily compassionate

active listening, providing completion of tasks timely and

being extremely attentive to detail,

among other duties.

Former mortgage, insurance, tax

real estate, credit counseling

experience is a plus.

Required Education and/or Experience:

- High School Diploma or higher-

- Computer Literacy

- Google Products

- Organizational Skills

- Math Skills

- Reading Comprehension

- Attention to Detail

Summary of Tasks:

Be the Secure, Confidential, Financial Communications

Fulfill the Mission of the Company

Convey Meaningful Product Knowledge within All Communications

Use Clear and Concise Communications using Proper Grammar

Employee Benefits After 60-90 days,

Full-Time Staff may enjoy these benefits

- Paid Personal Time off; PTO

- Medical Insurance options 75% paid by employer (25% is staff share: about $130/month) by Florida Blue

- Supplemental Health available; GAP by Transamerica

- Paid Training

- Paid Holidays

- Paid Certification with a Professional Designation

- Vision by Principal, Dental by Principal, Supplemental by Colonial and more insurances are available

- 401K with match

If interested in this position email us your resume.

Resumes will be considered based on qualifications.

You will be emailed a brief skills test and application link.

Please complete prior to your interview.

EOE

We are a 501c3 Nonprofit Organization

We are an eligible Employer for

Public Service Loan Forgiveness: if you have a Student Loan, this is for you.

We look forward to meeting you!