Billing Clerk

Collect and process payment from customers over the counter, through the mail, and web payments

Make courtesy phone calls to customers for abnormal meter readings

Establish new customer accounts

Prepare work orders for service connections, disconnects, and meter problems

Communicate with citizens and other City employees the necessary information regarding service, complaints, and other concerns

Perform a variety of clerical duties

Communicate closely with other City Departments and the Public

Perform data input on cycle billing, meter changes, and file maintenance

Post readings into the computer and make changes as necessary to correct accounts

Prepare an assortment of printouts as necessary for the City. Such reports include utility cutoffs, meter changes, and data analysis.

Prepare deposits as needed and reconcile monthly bank statements

Perform related tasks as required