ICMS Case Manager

Description This position will work as part of a program providing Intensive Case Management Services (ICMS) to homeless families who are medically venerable and may have chronic medical conditions and co-occurring disorders, who utilize services of the Department of Health Services (DHS) hospital and outpatient system. This position is responsible for providing field based, direct participant services alongside a team of community providers, referring entities including DHS and the Family Solutions Centers (FSC). Intensive case management services include, but are not limited to, outreach/ engagement, case management assessment and service planning, mainstream entitlement application, Public Housing Authority subsidy and other county subsidy application, housing location, coordinating needed health services, and addressing all psychosocial service needs to stabilize participants in housing, reduce functional, health and mental health barriers, and promote recovery and community integration. This position will work out of X offices in SPA 6, as well as work in the field providing services in participants’ homes, shelters, on the streets, in DHS facilities or wherever participants are residing throughout LA County. ESSENTIAL FUNCTIONS 1) Provides field based/ mobile case management services in the areas of, but not limited to: Independent living skills, housing stabilization, money management, community integration, employment linkage, benefits establishment, linkage to community providers for substance abuse, primary and mental health care, and all other services needed to assist participants in reaching their treatment plan goals. 2) Provide strengths-based case management and service coordination services designed to assist participants in obtaining and maintaining stable housing. 3) Develop individualized treatment plan in collaboration with participant addressing short-term and long[1]term goals. 4) Provide on-going case management support to assess progress and ensure treatment plan outcomes are met or changed as needed. 5) Conduct crisis and risk assessments in consultation with supervisor. 6) Provide crisis intervention services focused on enhancing the participants’ ability to independently problem solve, utilize effective coping skills, and manage and self-coordinate own care. 7) Utilize evidence-based practices in service delivery such as intensive case management, Motivational Interviewing, Harm Reduction, Critical Time Intervention and Housing First practice. 8) Maintain documentation standards as set forth by the program contract and X policies, including maintaining compliance with HIPAA policies and practices. 9) Maintain demographic information and complete progress notes in CHAMP and/or HMIS on every face to face/ telephone contact with participant or collateral contact by the next business day at 5pm. 10) Complete intake, assessment, service plans in coordination with participant and within the documentation standards set forth by the program contract and X. 11) Liaise with Mental Health providers to address participant issues and formulate intervention strategies that focus on housing. ICMS Case Manager Updated: August 2018 X is an Equal Opportunity Employer 2 12) Other duties as assigned. QUALIFICATIONS 1) Bachelor’s Degree in human services; Masters in social work preferred. 2) At least 2 years’ experience working with homeless families. 3) Demonstrated knowledge and or experience with advanced case management techniques, including critical time intervention, harm reduction strategies, crisis intervention techniques and motivational interviewing. 4) Flexible work schedule to include some evenings and/or weekends as needed. 5) HMIS or CHAMP experience preferred.Requirements Proven experience in a Project Manager role is essential. Proficient in the usage of project management tools and software. Excellent leadership and team management skills. Strong understanding and experience with 'De-Enrollment' and 'Annual Enrollment' processes. Demonstrated ability to manage multiple projects concurrently. High-level communication and interpersonal skills. Ability to work under pressure and meet strict deadlines. Strong problem-solving and decision-making capabilities. Critical thinking and strategic planning skills. Bachelor's degree in a relevant field is preferred. Professional certification in project management is an advantage. Demonstrated experience in budget management and financial forecasting. Excellent organizational and multitasking abilities. Proficiency in risk management and change management. Strong understanding of industry-specific regulations and standards. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .