Customer Service/General Office

The primary job purpose is help support daily operations of our company by:

Answering, screening and directing incoming calls

Handling customer service inquires via phone and email

Providing Customers with updated order status

Keeping customer records updated

Creating and processing customer orders

Ordering supplies for office and shop as needed

Maintaining customer files

Qualifications:

Computer literacy, experience with Sage ERP is a bonus but not necessary, proficiency in Microsoft Office Suite.

Excellent Customer Service skills

Ability to multitask with attention to detail

Ability to work independently