Assistant General Manager (AGM)

Job Description: Assistant General Manager (AGM) - Hospitality Industry

Our Company: Join our management team at our new space at Helms Bakery, owned and operated by Michelin starred Chef Sang Yoon. The multi-concept retail space will include a bakery, coffee shop, deli and grab & go. We will also feature a separate restaurant and bar.

Who You Are: We are seeking a dedicated and experienced AGM to play a pivotal role in our opening and systems development. The ideal candidate will lead by example, have a "guest first" focus, a strong background in day-to-day operations, retail, and the ability to professionally uphold and maintain our standards of food, service & hospitality.

Responsibilities:

Operations Management:

Demonstrate exceptional hospitality in accordance with Helms' standards.

Assist GM in overseeing daily operations, including staffing, scheduling, inventory management, and financial performance.

Review and improve organizational effectiveness by developing systems and creating innovative approaches for improvement.

Communicate with GM, Executive Chef & Owner regarding employee relations, corrective actions, engagement, onboarding, training and mentoring.

Assist in facility maintenance and upkeep.

Inventory and Product Management:

Manage vendor relationships.

Order retail products, perform inventory control, manage product storage and rotation.

Assist General Manager in planning, implementing & maintaining merchandising and store displays.

Financial Management:

Implement and maintain the sales & labor budgets and goals.

Monitor labor performance daily for accuracy.

Cash management and handling.

Review pricing, code & prepare invoices for accounting.

Team Leadership:

Foster and encourage a positive environment of outstanding teamwork, mutual respect, and exceptional morale.

Provide training, direction, guidance and performance feedback to staff.

Ensure Company compliance & staff knowledge of health, safety, and sanitation regulations.

Qualifications:

2+ years of managerial experience in the food service and hospitality industry.

2+ years of retail experience.

Professional demeanor, appearance, and floor presence.

Proficient understanding of retail, merchandising, shrink and inventory.

Well-versed in P-Mix and P&L reporting.

Critical eye towards improving processes and systems.

Ability to decisively prioritize and delegate.

Proficiency in Toast POS System and Resy

Flexible schedule, including evenings, weekends, and holidays.

Benefits:

Competitive salary commensurate with experience.

Health, dental, and vision insurance options.

Paid time off and vacation accrual.

Opportunities for career advancement.

Employee discounts on food and beverage offerings.

How to Apply: If you're passionate about hospitality and ready to take on a leadership role, we want to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and why you're the ideal candidate for this position. We look forward to reviewing your application.

Our company is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Type: Full-time

Pay: From $67,000.00 per year