HVAC Service Manager

The HVAC Service Manager is responsible for the management and facilitation, administration,

growth and profitability of the HVAC Services Division.

The HVAC Services Division provides services, consisting of, but not limited to: Preventative

maintenance and repair (or replacement) of HVAC equipment, pneumatic controls, DDC controls, electrical controls, boiler controls, pumps, refrigeration, air conditioning, softeners, minor piping and sheet metal repairs

Candidate must be capable to identify, organize and coordinate all HVAC Services Division workload, including scheduling and prioritizing of manpower and materials as required to meet committed completion schedules and profitability of work performed, based on the capabilities of available technicians, the known or expected

complexity of the perceived work, and the planned and/or promised completion time/date

Recruit and hire capable field technicians.

Manage the training effort for the Service Department.

Develop and implement growth measures to increase sales volume of the Division,

included promotion and sales of HVAC service capabilities to customer facilities,

preventative maintenance and progressive time agreements.

Prepare and assist with estimates for equipment, materials, projects, and services and

develop proposals for presentation to customers, based on preliminary site review and

analysis of project with customer, often involving cost effectiveness or return on

investment calculations. Analyze blueprints, specifications, proposal and other

documentation to prepare time, cost and labor estimates for products, projects and/or

services.

Review and manage ongoing job cost accounting to allow timely reviews of effectiveness

and profitability of all work performed.

Establish Service “On-Call” schedule and dispatching emergency

Perform field activities associated with installing, maintaining and servicing heating, ventilating and air conditioning systems for residential/commercial customers.

Uses experience and technical skills to determine service requirements.

Produce Daily service reports

Support Service Technicians needs and provide technical assistance as required.

Review and approve all Divisional personnel timesheets. Monitor field reports/tickets for

accuracy.

Coordinate inventories, including HVAC Services van’s rolling stock.

Monitor the quality of the service provided through regular jobsite visits.

Conduct post sale follow-ups with customers to ensure all sales agreements have been

accomplished and customers are satisfied with all aspects of the transaction.

Travel to the five boroughs

Perform other duties as assigned.

Excellent Pay Rates, benefits, 401K Plan, Commission plan

Job Type: Full-time