Corporate Concierge

Position : Corporate ConciergeLocation : Kansas City, KansasRequisition ID: : 27214General Purpose:Support the corporate headquarters as the first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources, greet and direct guests/visitors, issue appropriate security passes, report security issues, respond to common inquiries, and perform basic administrative support activities. Provide exceptional customer service and a high level of professionalism and skill in operating a multi-line phone system.Job Duties and Responsibilities:

Answer and screen incoming calls; greet callers, provide information, transfer calls,and take messages

Administer main voicemail

Produce monthly phone reports

Follow security protocols and office procedures

Assist with facility access badges

Maintain an organized reception area

Submit building work orders as requested

Provide administrative services as needed

The requirements herein are intended to describe the general nature and level of work performed by employee,but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned.

Minimum Requirements :Education and Experience

High School Diploma or equivalent

1-2 years of reception, administrative, or business experience

Certification and/or License– N/A

Knowledge, Skills and Abilities

Possess strong organizational skills and has ability to handle multiple tasks with attention to detail

Proficiency in MS Office software with an emphasis on Word, Excel and PowerPoint

Knowledge of administrative and clerical procedures

Knowledge of customer service principles and practices

Able to communicate clearly, concisely and courteously with clients, customers, guests and staff

Able to operate phone system

Must be able to read, write and speak English

An Equal Opportunity Employer