Receptionist / Customer Service

Job Title: Receptionist

Location: Roswell, GA

About Us: We're a fun, dynamic team dedicated to providing top-notch grooming and retail products for our furry clients. We're looking for a friendly and organized Receptionist to join our team and be the welcoming face of our business.

Job Description: As our Receptionist, you will be the first point of contact for our clients, both two-legged and four-legged! You'll play a crucial role in ensuring smooth day-to-day operations and delivering excellent customer service.

Responsibilities:

Greet clients and their pets with a warm and friendly attitude

Answer phone calls and respond to emails/texts in a professional manner

Schedule appointments and manage the calendar

Handle check-ins and check-outs for grooming services

Maintain a clean and organized reception area

Assist with administrative tasks as needed

Provide information about our services and answer any questions clients may have

Handle payments and invoices

Requirements:

High school diploma or equivalent

Previous experience in a receptionist or customer service role preferred

Excellent communication and interpersonal skills

Comfortable working with animals

Strong organizational skills and attention to detail

Ability to multitask and handle a fast-paced environment

Proficient in using computers and basic office software

Ability to work Tuesdays to Saturday

What We Offer:

A fun and supportive work environment

Competitive pay

Opportunities for growth and development

Discounts on grooming services

The chance to work with adorable pets every day!

How to Apply: If you're passionate about pets and have a knack for customer service, we'd love to hear from you! Please send your resume and a brief cover letter with the subject line "Receptionist Application