Remote Customer Service Agent

visit www.cloudcallsolution.com to apply!

visit www.cloudcallsolution.com to apply!

visit www.cloudcallsolution.com to apply!

Work for top brands like Peloton, Louis Vuitton, Carnival Cruises, and more!

Cloud Call Solution is different from other agencies, offering job seekers and employers a wide range of options for their every need. Here at Cloud Call Solution, we give you full control of your time, as well as money, so that you can make space for what matters most! Whether you're a stay at home mom or stay at home dad , retired individual, or simply tired of your 9-5, we have the perfect opportunity for you! Create your own schedule and work for your favorite Fortune 500 companies, all in the comfort of your own home! Let's end the strenuous, stressful job-search process. Apply today and let us ensure that you get the kind of support and placement that you need.

The ideal candidate loves speaking with people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

-Communicate with customers via phone, email and chat

-Provide knowledgeable answers to questions about product, pricing and availability

-Work with internal departments to meet customer's needs

-Data entry in various platforms

Qualifications

-Must be at least 18 years old

-Must pass a skill assessment and background check

-At least 1 - 3 years' of relevant work experience

-Excellent phone etiquette as well as verbal, written, and interpersonal skills

-Ability to multi-task, organize, and prioritize work

-A computer device

-Headset or headphones with microphone attachment

-A strong, stable internet connection

-A quiet work area

Please note: On-boarding does not equal approval. On-boarding is in place to explain the position and direct you to the necessary steps.

Approval is contingent upon your skill assessment and background check results. If you pass, you may proceed. If not, you will be prompted to have your credentials removed from the platform.

This is a 1099 independent contractor position. Once you apply at www.cloudcallsolution.com, you will be directed to orientation, which will give you a general overview of the position and answer all questions. Once finished, you will proceed with registration. A background check and skill assessment will ensue. Once approved, you will choose a company to work for and undergo a training period with them. After certification, you will have the opportunity to select your own schedule and begin earning. We are available Monday-Friday, 10am-6pm for assistance or to answer any questions!