Salesforce Administrator

Job DescriptionAn employer in the insurance industry is looking for a junior Salesforce Administrator to join the team and sit fully-remote. The Salesforce Administrator will support the Property and Casualty (P&C) side of the business, ensuring the Salesforce platform is optimally configured and maintained. This role involves a blend of technical skills and people skills, with a focus on handling help desk tickets, providing Tier 1 support, and implementing changes within the Salesforce environment. The Salesforce Administrator will receive and address help desk tickets, identify user issues, and provide training to enhance user competence. They will classify issues into appropriate categories, whether they are enhancements or bugs, and implement solutions as part of the change management process.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .   To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and Requirements2-3 years' experience as a Salesforce AdministratorUnderstanding of Flow Builder within Salesforce able to create objects, fields, and reportsSalesforce certifications, such as Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, and Salesforce Certified Platform App BuilderStrong communication skills required Omni Studio ExperienceExperience working in Azure DevOpsExperience working in the insurance industry nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.