Sr. Product Manager, Delivery Experience

DescriptionDo you want to be a part of a key investment area for Amazon that is focused on rapid expansion and delivering for customers at some of the fastest speeds across Amazon? Interested in partnering with tech and science teams to shape our speed offerings for customers? Excited about a fast-paced environment where you get to define experimentation plans, partner on roadmap development and ensure we’re delivering against our selection strategy for a multi-billion dollar product offering?The DEX Speed team is looking for a Senior Product Manager who will drive discovery of same-day items on the Amazon store. The Sr. PM will be focused on constantly innovating on behalf of customers and will own the Same-day Search experience. You will partner closely with Amazon Search, Selection and Science teams to define the vision and strategy to drive discovery of same-day selection on Search. You will closely monitor customer adoption, usage and business impact on feature launches and rapidly iterate to improve customer experience and business outcomes. In this role, you will define the product vision and will work closely with technical and science teams to establish and execute the roadmap. You will coordinate with partner and business stakeholders across the company as you launch and scale CX features. Your work will directly impact the shopping experience of millions of customers globally by improving their ability to discover, understand and select the delivery options that best fit their needs.Candidates should have strong analytical abilities, a trust-but-verify mindset, high business judgment, and a keen customer focus. This role requires skills at breaking down complex, high-level ideas into executable features and distinct phases, a core focus on selection performance for key metrics, as well as prioritization and trade-off evaluation. The ability to influence cross-functionally and across the organization, at all levels, will be absolutely critical to success in this role.About the teamHow often have you had an opportunity to be a member of a team creating a unique customer experience? You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment and gut instinct, look around corners, and always obsess over customers. Everyone on the team wears multiple hats, and ownership of the customer experience is key.About the teamHow often have you had an opportunity to be a member of a team creating a unique customer experience? You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment and gut instinct, look around corners, and always obsess over customers. Everyone on the team wears multiple hats, and ownership of the customer experience is key.Basic Qualifications

5+ years of product or program management, product marketing, business development or technology experience

Bachelor's degree or equivalent

Experience owning/driving roadmap strategy and definition

Experience with end to end product delivery

Experience with feature delivery and tradeoffs of a product

Experience as a product manager or owner

Experience owning technology products

Preferred Qualifications

Experience in influencing senior leadership through data driven insights

Experience working across functional teams and senior stakeholders

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.