Direct Care Supervisor - Clarkston

Direct Care Supervisor

Clarkston Home Care Services

Internal/External Posting

Annual Starting Range: $54,392.00 - $56,472.00

Location: In Office

Home Care Services Clarkston is accepting applications for a full-time Direct Care Supervisor to provide office and on-site supervision of home care service delivery to clients. This position is responsible for sustaining successful client, provider, and case manager relationships. (Anyone position may not include all of the duties listed nor do the listed examples include all tasks which may be found in positions of this class).

Promote, establish, and sustain successful working relationships with clients & their families, care providers, case managers, contractors, and communities.

Provide direct supervision of Home Care Providers. Duties include but are not limited to recruitment and retention, new employee orientations, training assessment, and facilitation, conflict resolution and corrective action, appropriate documentation, and follow up

Maintain successful service delivery to include: assessment of appropriate care provider to client assignments, service scheduling, and monitoring, service issue resolution documentation and follow-up, service verification, workplace safety, teaming decisions, and assessment of training needs

Assist with the on-call responsibility for the Service Office

Perform other job-related duties as assigned.

Qualifications

Required Minimum Qualifications:

Must be at least 18 years of age with an Associate Degree or equivalent experience

Two years of home care or customer service experience

One year of general office experience

Supervisory experience is highly desirable.

Must have an acceptable criminal history background check and 3-yr driving record.

Applicant must be able to perform critical client tasks as a substitute Home Care Provider

Bilingual Preferred but not required.

Overview of Benefits:

Eligibility for health, dental, and vision coverage through an employer-sponsored plan.

HRA Eligibility with Generous Company Reimbursement

Twelve days of annual paid leave (vacation) per year. Vacation accrual begins on the date of hire.

1 sick hour earned for every 22 paid hours worked, accrued per year. Note: the carry-over cap for this position is 720 hours. Sick leave accrual begins on the date of hire.

Ten company-paid holidays per year

401 (k) retirement savings plan. In 2024, SLR offers up to a 3% match to the employee’s contribution. For example, a 2% contribution gets a 2% match from SLR, etc. Contribution and matching to 401 (k) will occur after 30 days from hire date.

Employee Assistance Program (EAP). Chaplain Service provides emotional, cognitive, behavioral, and spiritual support.

Public Loan Forgiveness eligible employer (If you are employed by SLR, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.)

Same Day Pay Available with Tap Check Services

8 Paid “Floating Time Off” Hours

How to Apply:

Visit https://www.seniorliferesources.org/careers for a detailed job description & application. An SLR application is required. Resumes will not be accepted in lieu of an official application but may be attached as supplemental information.

Open until filled. First consideration will be given to applications received by Friday, August 2, 2024, at 4:00 pm.

Home Care Services is a program of Senior Life Resources, an SE WA ALTC COG, and Yakama Nation contractor.

Senior Life Resources is an Equal Opportunity Employer and does not unlawfully discriminate based on race, sex, age, religion, national origin, marital status, disability, or any other basis prohibited by federal, state, or local law.