Automotive Center Service Manager

Our Automotive Center Service Manager is a high energy professional who not only leads by example, but is also a team player who supports the employees that work for them. An Automotive Center Service Manager takes on many different roles as they manage the day-to-day operations of our center, including: generating sales, communicating with customers, building client/customer relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures.

Position Responsibilities:

Meeting and greeting customers

Managing technician workflow

Recommending services to customers

Ordering parts and inventory

Keeping customers updated on the status of their vehicles' repairs

Managing and tracking lead counts as well as customer satisfaction ratings

Generating and closing sales

Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

Competitive compensation packages and incentive programs

Ongoing training and field support

Daytime work hours - Closed Nights and Weekends

Growth opportunity

JOB REQUIREMENTS

Minimum of 2-3 years of automotive repair service sales experience OR equivalent sales experience with a track record of success

Excellent one time closing skills

Strong commitment to customer service and relationship building

Ability to communicate and use interpersonal skills at a sustained high level

Capable of multi-tasking and executing in a fast paced environment

Honest, goal-oriented and energetic team player

Must have valid driver's license