Technical Program Manager of New Technology Introduction, Early Life-Cycle Management

DescriptionAs a Technical Program Manager of the ELM New Technology Introduction team, you will be the RME Central primary point of contact for internal customers and partners. You will engage customers to understand and document business requirements, drive problem solutions and manage the introduction of new technologies to the mechanical and electrical engineering support teams within our distribution network. You will balance business needs with technical constraints, striving to find the right solution for each customer while maintaining a strong focus on standards, scalability and supportability. You will implement technical approaches, and direct cross-functional efforts to meet aggressive timelines. You will also strategically drive continuous improvement, develop program documentation and influence the technical roadmaps. The ability to build productive relationships with colleagues and customers at remote sites around the world will make you successful in this role, as will patience and a sense of humor. You will frequently travel to various Fulfillment Center locations in North America. There will also be an element of international travel when required.Key job responsibilitiesThe successful candidate is able to: Perform mechanical/electrical reviews of new hardware being designed for the business. Ensuring on site engineering teams have the information needed to support the product. Manage operational relationships with engineering support teams and internal operations business partners to drive increases to Robotic asset performance. Identify business risks and needs of new products to successfully stand-up a maintenance program. Demonstrate analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases. Effectively interact and collaborate with Customers, Project Sponsors, Technical Program Managers and multiple internal teams to define and deliver complex solutions. Proactively recognize and drive opportunities to simplify processes. Contribute to and influence technical designs. Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities. Support the effective and efficient delivery of large, complex technical projects and programs. Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business needs with technical constraints. Identify, assess, track and mitigate issues and risks at multiple levels. Create, maintain and disseminate program information to stakeholders.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe ELM AR NTI team manages the introduction of new equipment into the maintenance engineering teams portfolio. We aim to improve the reliability and maintainability of new equipment being introduced into our fulfillment network.Basic Qualifications

2+ years of technical product or program management experience

2+ years of working directly with engineering teams experience

Experience managing programs across cross functional teams, building processes and coordinating release schedules

Experience building and evaluating system-level technical design

Experience in technical product or program management

Bachelor's degree in engineering, computer science or equivalent

Preferred Qualifications

Experience in some or all of the following areas: Automated conveyors systems or controls, electrical and electronic principles, blueprint and electrical schematic reading, CMMS programs, preventive maintenance procedures, industrial electrical, industrial controls, industrial electronics, industrial PC literary, N.E.C.

Experience introducing new and experimental robotic assets to production working environments.

Experience delivering large scale maintenance programs for autonomous vehicles. Technical understanding of: robotics system components/controls, HMI components, control network components, motion control, and standard electrical components. Understanding of: 480V 3-phase, 110 VAC, and 24VDC systems. Ability to identify, maintain, and utilize SCADA systems and KPIs.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.