Part - Time Storage Customer Service - Office
Hiring Now! PLEASE READ IN ENTIRETY - MUST INCLUDE RESUME & BRIEF DESCRIPTION OF INTEREST
Store N Save Self Storage is a family owned company looking for a hard working candidate to fill our Customer Service / Leasing Agent position. We are seeking someone - preferably - looking for a long-term (2 year minimum) commitment. This position in the past has been popular with recent retirees looking for some extra work. This position is perfect for candidates with: Retail, Hospitality, and Food Service experience. There are no late night hours or Sunday workdays. Customer service and sales experience is a plus, but we are willing to train the right individual. We are company that prides itself in treating our employees and customers like family. There is potential for one 8- hour shift and multiple 4 hours shifts. There is flexibility in scheduling. This job does require specific work days and is best suited for someone that doesn't need to manage multiple jobs or other responsibilities. Positive attitude, character, honest, reliability and a happy disposition are a must. The computer software we use is not complicated but it does require that someone not be intimidated by typing in information correctly and basic computer functioning. Read on for more details. Thank you.
Personal Attributes and Skills
· Possess an outgoing, energetic, and positive disposition
· Strong work ethic that seeks out extra job duties
· Sales skills and the ability to provide superior customer service
· Responsible, dependable, and timely in tasks and reporting
Ability to work independently and in a team environment.
· Well organized and can multi-task throughout the day
· Can maintain composure and focus when addressing an adverse customer situation
· Computer literate and the ability to learn new software as needed
· Takes pride in working for Store N SaveSelf Storage and seeks to give customer's the best all around storage experience
Ability to lift and/or move up to 35lbs
Must possess a regular Class C Drivers License for moving our small customer moving truck in and out of building as necessary.
Job Responsibilities
· Welcome customers and make sure all the customer's needs are met, by attentively listening and giving superb customer service
· Thoroughly explain our features and benefits and recommend the perfect storage unit
· Work with other team members and communicate any pertinent information
· Reach company goals by partnering with the Site Manager and Regional Manager
· Take and make calls to customer's regarding their storage account and document information in our computer system
· Help keep the facility to our high standard of cleanliness by sweeping, mopping, and picking up debris, monthly painting, daily dust mopping, maintaining restrooms daily
· Conduct inspections of the property, checking conditions and availability of storage units
· Take payments, balance cash drawer, and prepare daily deposits
· Use our computer program effectively
Perform daily walk arounds - patrol facility on a continual basis daily.
Must be able to access (walk) all 3 floors of the building on a regular basis. There is no elevator (stairs and ramp must be walked regularly)
Benefits
· Sick paid time off
· Potential eligibility for retirement plan.
· Customer service and sales training
· Flexible schedule
Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.
Job Type: Part-time
Pay: $17.00 +
Shift:
8 hour shift
Weekly day range:
Closed Sundays
Ability to commute:
Long Beach, CA 90802. Able to commute or planning to relocate before starting work (Required)
Experience:
Customer service: 2 years (Preferred)
License/Certification:
Driver's License (Required)
Work Location: One location