Principal, Ops Strategy & Planning
OverviewPosition Overview:The Principal, Ops Strategy & Planning will play a pivotal role in supporting the EVP and General Manager of the Global Professional Services (GPS) division atHealthEdgeSoftware.This role will be instrumental in driving strategic initiatives, managing board reporting, executing go-to-market (GTM)strategiesand ensuring achievement of Objectives and Key Results (OKRs).About Global Professional Services:Our Global Professional Services team supports customer-funded service delivery initiatives separate from standard SaaS license support activities. Examples include customer implementations, business expansion, and optimization initiatives.Your Impact:
Strategic Initiatives:Assistin the development and execution of strategic initiatives that align with the company’s vision and goals. This includes working closely with the EVP to define and implement strategies for growth, efficiency, and customer satisfaction.
Board Reporting:Manage all aspects of board reporting. This involves preparing comprehensive reports that highlight the division’s performance, strategic initiatives, and progress towards OKRs.
Go-to-Market Strategy Execution:Play a key role in the execution of the division’s GTM strategy. This includes coordinating with various teams to ensure successful product launches and market penetration.
OKR Achievement:Monitor and drive the achievement of OKRs within the division. This involves tracking progress,identifyingpotential roadblocks, and implementing solutions to ensure targets are met.
Cross-Functional Collaboration:Work closely with other departments, including product, sales, and marketing, to ensure alignment andsynergyin achieving company goals.
Other duties as assigned
What You Will Do:
Bachelor’s degreerequiredin Operations, Business Management, or related fieldrequired
Master’s degree preferred
10+ years of experience in progressively responsible operational management experience, data analysis, reporting, finance, planning or consulting
Demonstrated operational understanding of a Healthcare SaaS based company with experience building and re-developing business processes
Strong problem solving and creative skills and not afraid to build something out of nothing
Robust background using analytics as tools to drive actional insights
Excellent organizational skills, with the ability to manage complex projects and geographically dispersed teams
Ability tothink outside the boxon how to execute change tactics using design thinking concepts
Strong communicationskills and a team player
Self-starter who strives for quality and accuracy
Strong work ethic, proactive, and motivated
HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the USType of Employment: Full-time, permanentWork Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work across multiple time zones in a hybrid or remote work environment.
Long periods of time sitting and/or standing in front of a computer using video technology.
May require travel dependent on company needs.
The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.#LI-RemoteJob Locations US-RemoteID 2024-4564Category Hidden (29000)Position Type Full-TimeHealthEdge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.