Salesforce Scrum Master

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.Work you'll do

Lead the daily "scrum" stand-up meeting, implements and ensures scrum process is followed

Arrange and run sprint planning, reviews, and sprint retrospectives

Protect the team from external influences and safeguards the scrum process

Foster an environment where team members are self organizing and are empowered to improve their process for building software

Remove impediments to the team's progress

Drive continuous improvements among the team increasing velocity

Participate in scrum of scrum meetings with other Salesforce scrum teams and neighboring teams

Drive development and documentation of user stories

Participate in Discovery & Framing sessions and ongoing user sessions to understand user needs

Engage with Product Owner and Business SMAs as appropriate to refine user stories

Support assessment of Business value to groom the Product backlog

Engage with scrum teams to provide clarity around ongoing development work

Collaborate with offshore to explain the user-stories and conduct user-story acceptance with Business

The teamDeloitte's Government and Public Services (GPS) practice -our people, ideas, technology and outcomes-is designed for impact.Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.QualificationsRequired:

4+ years of total IT experience

3+ years of Salesforce experience

Strong understanding of Agile methodology

Ability to work with product owner, business, functional lead and scrum team to pick up prioritized user-stories from the backlog

Ability to run program increment and iteration planning for the scrum team

Project experience delivering Salesforce Service Cloud or Sales Cloud work

Hands-on experience with Salesforce configuration (Apex/Lightning coding knowledge not required)

Experience working with business to elicit requirements and translate those to user-stories

Experience performing business-demos and getting user-story-acceptance completed by business

Ability to work collaboratively in a creative, Agile environment and manage agile task assignments

Strong preference for candidates who are Salesforce.com certified in the following areas - Administrator and Service Cloud Consultant

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Bachelor's degree, preferably in Systems Engineering, Information Technology, Information Systems. Computer Engineering, or related IT discipline; or equivalent experience

Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred:

Prior professional services or federal consulting experience

Familiarity with Agile Development Methodology

Prior experience in Project or program management

Experience working with agile methodology

Sales Cloud or Service Cloud experience

Salesforce Certifications

Technical understanding of Lightning

understanding Force.com, Communities, Service Cloud

Understanding of Salesforce Design and Development Best Practices, Apex Design

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,750 - $171,250You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.