Customer Service and Health Insurance Specialist
Join Our Dynamic Team at GetMeHealthcare!
Are you a motivated individual with a passion for helping others navigate the complexities of healthcare? Do you thrive in a fast-paced environment where each day presents new challenges and opportunities to make a difference? If so, GetMeHealthcare wants YOU on our team!
Position: Health Insurance Verification or Customer Service Representative
Location: Deerfield Beach, FL
Type: Full-time
About Us:
At GetMeHealthcare, we're committed to delivering top-tier health insurance solutions and exceptional customer service. We believe in ensuring access to quality healthcare for all, and we're dedicated to making a positive impact in our community.
Responsibilities:
Engage with Customers: Respond promptly and professionally to customer inquiries via phone and email.
Guide and Assist: Help customers understand and navigate our health insurance plans and policies.
Team Collaboration: Work closely with colleagues to resolve complex customer issues and deliver outstanding service.
Record Keeping: Maintain accurate records of customer interactions and transactions.
Exceed Expectations: Strive to meet or exceed customer satisfaction goals and performance metrics.
Continuous Learning: Participate in ongoing training to stay informed about industry trends and product/service offerings.
Qualifications:
Communication Skills: Exceptional verbal and written communication abilities are essential.
Problem-solving Abilities: Strong analytical skills and the ability to think critically under pressure.
Team Player: Capable of thriving both independently and collaboratively in a team-oriented environment.
Health Insurance Knowledge: Familiarity with health insurance terminology and procedures preferred; training provided.
Tech Savvy: Proficiency in Microsoft Office and comfort with other computer applications.
Benefits:
Competitive Compensation: Enjoy a competitive hourly wage with bonus opportunities.
Health and Wellness: Comprehensive health, dental, and vision insurance coverage.
Time Off: Paid time off and holidays for work-life balance.
Exciting Perks: Company-paid vacation trips to destinations like the Bahamas and Las Vegas, plus complimentary daily lunches!
Career Growth: We invest in your professional development, including support for obtaining an insurance license.
Ready to Make a Difference?
Embark on an exciting career journey with GetMeHealthcare and join a team of customer service experts dedicated to transforming healthcare services!
Apply Now at getmeacareer.com and let's shape the future of healthcare together.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 – 50 per week