Customer Service Specialist

Client Services Coordinator DEP is seeking an experienced, full-time, motivated, team-oriented Client Services Coordinator/Account Executive with outstanding written/verbal communication and analytical skills. Automotive experience is a plus! Responsibilities:

Maintaining and building client relationships

Provide professional support to enhance the customers’ experience

Train/Educate clients on Dealer eProcess products

Staying on top of industry trends

Conduct dealer training

Work closely with various departments to ensure dealer satisfaction

Remain in frequent contact with the clients in your responsibility to understand their needs

Required Skills:

Excellent presentation, communication, and customer service skills

Must be organized, detail-oriented, and punctual

Ability to manage multiple accounts

The ability to remain cool under pressure

Proficiency with Microsoft Office Suite and Google Suite

Employee Benefits (after waiting period):

Medical, Dental, Vision

401K with company match

10 Paid Holidays

PTO and Vacation time off

DEP’S TOP 5:

Great benefits

Collaborative company culture

Numerous areas for growth

Engaging work environment

In-person company/team events

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