Sr Analyst, Operational Insights

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Responsible for supporting the Fiber Operations continuous improvement

initiatives utilizing a broad range of data sources, analytical methods,

and business approaches to deliver actionable recommendations to executive

sponsors. A Senior Analyst Operations Insights is a seasoned, experienced

professional with a full understanding of area of Operations, Customer

Service, Marketing, Finance and adjacent areas. Resolves a wide range of

issues in creative ways. Works on problems of diverse scope where analysis of

data requires evaluation of identifiable factors. Demonstrates good judgment

in selecting methods and techniques for obtaining solutions. Normally

receives little instruction on day-to-day work, general instructions on new

assignments. Provides analytical support (including analytical systems

development) by dissecting and structuring a wide range of complex business

problems, extracting and analyzing data from a variety of sources,

utilizing facts/data to derive a conclusion, and constructing

presentations that distill complex analytical findings into communications

that are intended to inform and influence decisions related to policy,

procedure, and business practices. Develop relationships with partners,

reviewing contractual agreements, defining the metrics needed and building

dashboards to support. Additionally, owning settlements process for partners

inIdentify operational opportunities to improve customer experience and reduce

cost to serve, initiating and leading cross-functional projects to drive

continuous improvement and creating models and processes to measure and

communicate improvement.This is a hybrid position required to be working in-office at least 3 days a

week.RESPONSIBILITIES:Query data from relational databases (Teradata, MS SQL server).

Demonstrate strong competency and comfort working with and analyzing large

sets of data.Perform data validation and data cleansingPerform data mining, analysis and modeling to drive business insightsDevelop presentations to show complex and customized analytical findingsProvide ongoing operational support & execute reporting on metrics based on

contractual agreementsOwn settlement process with partners in conjunction with financeAlso responsible for other Duties/Projects as assigned by business

management as neededQUALIFICATIONS:Bachelor's Degree in quantitative, business or computer-related field such

as mathematics, econometrics, statistics, operations research, or

computer science; Advanced degree preferred4 years of related analyst work experienceExcellent organizational and project management skillsStrong attention to detailExcellent verbal and written communication skills: a direct communicator

with excellent presentation skillsAgile; thrives in fast-paced and constantly shifting environmentExperience working on cross-functional projects and teamsStrong problem resolution skills, including the ability to define

problems, collect data, establish facts and draw valid conclusionsTrack record of demonstrating a high level of achievementAt least 18 years of ageLegally authorized to work in the United StatesTravel:

Travel Required (Yes/No):YesDOT Regulated:

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

Base Pay Range: $75,200 - $135,700

Corporate Bonus Target: 15%The pay range above is the general base pay range for a successful candidate

in the role. The successfu For full info follow application link.EOE StatementWe Take Equal Opportunity Seriously - By Choice