16 Aug
Bilingual Virtual Assistant
Requirements:Fluency in both English and Spanish (written and spoken) is essential. Previous experience in a call center or customer service and sales role is preferred. Strong communication and interpersonal skills. Excellent problem- Olving abilities and attention to detail. Proficient in using computer software and willing to learn new applications. Ability to adapt and thrive in a fast- Aced, team- Oriented environment.Key Responsibilities: Answering customer inquiries in English and Spanish via phone, email, or chat in a friendly and professional manner. Assisting customers with insurance- Related queries and providing accurate information. Managing and organizing customer records and documentation. Collaborating with the insurance team to ensure smooth operations and customer satisfaction. Adhering to established protocols and guidelines for efficient customer service.
What We Offer: Comprehensive training and onboarding in the insurance industry. Competitive compensation and performance- Ased incentives. Flexible remote work schedule to accommodate your needs. Opportunity for career growth within the company.