Business Manager

Position Title:Business ManagerSupervisor:General ManagerDepartment:Management/OfficeShift:Mon-Fri 9:00AM-5PMSalary Range:$60,000 - $75,000Position Summary:The River Park House Business Manager is responsible for overseeing and coordinating daily operations of the RPH management office, ensuring efficiency and productivity. The Business Manager's primary duties include human resources, legal and financial oversight, rules and regulations, resident relations, customer service, Council activities, and compliance. This role involves managing finances, assisting in overall building management, and implementing process improvements. Strong leadership, financial acumen, and problem-solving skills are essential for success in this dynamic position.Responsibilities/DutiesEst. % TimeBusiness Operations

Hiring, terminations, disciplinary measures

Payroll and benefits administration

Accounts payables & receivables

Credit card reimbursement & employee purchase reimbursement

Contact for Association's attorney

Update and maintain corporate policies and regulating documents

Vacation coverage for General Manager and Office Manager

Address escalated matters that may ensue during normal operations

General inquiries/phones/email

60%Building Operations

Investigations and notices for violations of RPH Rules and Regulations

Investigate, settle and document complaints, disturbances and violations

Oversee income-producing commercial areas of building

Assist in maintaining city & state compliance standards

Interface with Association's management company

Prepare ancillary documents for Association's audit (management company to send to auditor)

Respond to requests from financial auditors as needed

Assist in overall operation of building

25%Council Business

Assist in preparation of Council election materials

Interface with Council members

Attend open and closed Council and Budget meetings as needed

10%Other duties and responsibilities as assigned5%Preferred Qualifications:

Bachelor's degree in business or related field

3 to 5 years of related work experience

Prior supervisory experience

Strong organizational skills

Excellent interpersonal communication skills

Excellent conflict resolution skills

Ability to work collaboratively as well as independently

Demonstrate attention to detail and a proactive work style

Solution oriented with a high sense of quality, attention to detail, accuracy, efficiency, and meeting tight deadlines

Superior multi-tasking skills

Ability to provide high-level customer service

Manage workflow amid shifting priorities in a high-traffic, fast-paced environment

Ability to navigate through ambiguity and problem solve effectively and efficiently

Demonstrate appreciation and support for diversity, inclusion and belonging among a diverse range of employees

Submission of cover letter and resume including references required for consideration.Phila BST