Customer Service Representative/Sales Assistant

We are a busy professional Automotive repair and tire shop in the Medical Center area of Houston currently looking to fulfill a Customer Service/Sales Assistant Position.

The basic purpose of the job is to Service the customers in a cheerful manner on the phone, or in person and respond to internet and phone inquiries.

This position requires a minimum of 5 years customer service experience in any field.

Major Responsibilities:

Answer the phone in a “business friendly” manner, call/text customers when vehicles are ready to be picked up

Deliver vehicles by cashing out the customers by various methods of payments

Data Entry and match invoices to repair orders. Filing paperwork, organizing and keep the showroom nice and tidy

Follow up on email and other web inquiries. Set-up appointments

Write-up part returns daily

Skills Required:

Reading, writing and communication skills in English is a must

Flexibility in covering other office functions as needed or directed by the owner

Computer Skills required. Proficiency in Microsoft Office is preferred. Ability to type a minimum of 30 words per minute

Ability to lift 25 to 50Lbs

Hours:

Required to work 8 hours per day

Shop closed on Sundays

40 hour work week

Working on Saturday are mandatory

One day off during the weekdays

Pay Schedule:

Paid weekly via direct deposit

Benefits:

Two weeks paid vacation per year

Six Paid Holidays per year

Medical Insurance

Training paid for by company

Uniforms provided and paid by company

Christmas Bonus

Growth Opportunity:

This position could grow into a junior sales position in a short period of time. Training will be provided with plenty of room for growth within the organization. Great attitude is required! This position has the potential to earn an additional $5,000 to $10,000 annually.

Business hours are 7:30am – 6:00pm Monday – Friday / 8:00am – 4:00pm Saturday