Enablement Manager, AMER Onboarding & Sales Tools

Enablement Manager, AMER Onboarding & Sales ToolsWhat you can expectThe North Americas + Latin America (NA + LATAM) Onboarding and Tools/Process enablement function will craft, manage,and deliver impactful programs that cultivate a thriving organization. This role will be pivotal in shaping our sales teams. It will drive enablement plans for engaging tools, process enablement, and curriculum while also fostering a welcoming and supportive onboarding experience for new talent.About the TeamThis role requires a balance of strategic planning and agile execution for an informed, best practice sales platform strategy. It requires a good deal of influencing and negotiation to build positive relationships across the business. You must possess the skills to probe for understanding, identify issues and opportunities, and suggest win-win resolutions with cross-functional teams.Responsibilities:

Driving a comprehensive onboarding program that immerses new hires in our culture, values, and processes.

Working with the hiring team to plan for TBH and open reqs to anticipate schedules.

Designing and implement engaging and comprehensive learning opportunities encompassing a range of methods such as live instruction, on-demand coursework, playbook creation, and customized coaching sessions.

Working collaborative with the Content team to leverage Seismic as our “one stop shop”

Measuring the impact of onboarding programs by evaluating capability gaps, tracking skill development, and ensuring continued success throughout the onboarding and sales cycle.

Collaborating closely with the ValueSelling Enablement Manager and ValueSelling Consultant to co-create and drive continuous improvement. This includes the adoption of our sales methodology to enable the field to effectively sell the Zoom way.

What we’re looking for

Can manage multiple projects simultaneously, consistently meeting deadlines while driving impactful programs for sales teams.

3-5 years of previous experience in onboarding or similar enablement programs.

Experience in strategic planning and agile execution, particularly in developing and implementing sales platform strategies and enablement plans.

Have deep knowledge and passion for sales tools, AI, methodologies, and processes, with the ability to evaluate, adopt, and optimize tools and technology stacks.

Possess ability to build positive relationships across the business, influence cross-functional teams, and effectively negotiate to achieve win-win solutions.

Experience in analyzing data related to tech stack engagement, user behavior, and tool utilization. This includes the capability to translate data into actionable insights for strategy improvement.

Experience working collaboratively with cross-functional teams, including content teams, value-selling consultants, and other enablement managers, to ensure alignment and consistency across programs.

Salary Range or On Target Earnings:Minimum:$65,200.00Maximum:$158,900.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 08/26/24Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.Our Commitment​We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote