Customer Service/Front Desk Receptionist Part Time

Carmel Hills Care Center in Monterey, CA, is looking for a receptionist.

Please come in and fill out an application

Weekend 3pm to 8pm

Weekday 3pm to 8pm

The front desk receptionist is the first point of contact for residents, visitors and guests to Carmel Hills Care Center and therefore responsible for the first impression the community has of our facility. Every person entering the facility will be greeted by the receptionist.

QUALIFICATIONS

Excellent customer relationship skills and positive personality.

Excellent communication skills; able to speak, read and understand English.

Minimum of 2 years experience in customer service.

Proficient in Microsoft Office and able to learn other computing software as needed. Must also be familiar

with other office equipment: copier, fax, and telephone.

Must be able to lift a minimum of 20 pounds, climb small ladders, use step stools, reach for objects, stand and

walk for periods of time greater than 20 minutes.

Successfully pass physical exam, drug screening and background check.

JOB DESCRIPTION

Promote the core values of Carmel Hills; Compassion, Respect, Accountability, Quality & Professionalism,

Complete & Accurate Documentation.

The receptionist will greet visitors and guests by standing and making themselves visible. Verbally

welcoming others into the facility and asking how we can assist them.

Assess the guests and visitors needs, prompting them to sign in to the guestbook and direct them as

appropriate to the department, person or room they are seeking.

Answer telephones on the first ring in a pleasant tone identifying both the facility and themselves while

offering a greeting.

Under the direction of the Business Office Manager, assist with accounts payable/receivable, payroll, filing

and other duties.

Assist other administrative staff with overflow work, including word processing, data entry and other

internet tasks.

Handles special administrative/department projects.

Maintain the front desk in a neat, clean and orderly manner. Floors around the reception area and in the

lobby will be swept as needed to eliminate debris that accumulates throughout the day.

Maintain the front lobby area furniture, literature and trash that may accumulate.

Manages the transportation schedule by verifying where appointments are located, if the van is available and

ensuring there is sufficient time between appointments. Confirms appointments and availability with

physician office and charge nurses or other staff as appropriate.

Please come in and fill out an application at:

Carmel Hills Care Center

23795 Holman Highway

Monterey, CA 93940

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