Field Maintenance & Repair Technician - FIELD003051-00001
FIELD MAINTENANCE & REPAIR TECHNICIAN – Dallas/Fort Worth, TX area - Full Time
$20 / hour
Daily local travel, includes mileage reimbursement
Occasional weekend work may be required
Full-time benefits and bonus eligible!
BENEFITS
Smarte Carte Inc. offers competitive pay, and outstanding benefits including; Group Health Insurance; Medical & Dental, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, Wellness Reimbursement Program and More!
COMPANY BACKGROUND:
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC FUNCTION
The Full-time Field Maintenance and Repair Technician is responsible for the service and maintenance of equipment within the Dallas/Fort Worth, TX area, including Grapevine Mills, USPS lockers, several fitness club locations and various malls as needed.
KEY RESPONSIBILITIES
Inspect and perform maintenance on assigned equipment
Clean strollers, massage chairs, wheelchairs, CMUs, and locker systems to ensure clean and functional equipment is always available for customers
Accurate and timely collections, bank, and report financial transactions
Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards
Maintain regular contact with District Service Manager
Maintain a safe working environment by ensuring all equipment is in good repair and working as designed
Maintain a positive relationship with the facility management
Other assignments as needed.
SKILLS
Minimum 2 years in a customer service role required.
Minimum 2 years of field based product support experience (route) preferred
Basic understanding of electro/mechanical assembly, troubleshooting, and repair
Excellent verbal and written communication
Maintain accurate records and compile reports
Proficient in computer and Smartphone use
EDUCATION
Technical degree or similar preferred
LICENSES/CERTIFICATIONS
Valid Driver License required
Ability to get USPS badge required (background check, drug screen)
PHYSICAL REQUIREMENTS
Lift 40 lbs. to waist height
Push/Pull 75-100 lbs.
Bend and stoop, walk and stand for long periods of time
Visual acuity/manual dexterity to perform mechanical and electrical repairs
Experience
Required
2 year(s): Customer Service
Basic understanding of electro/mechanical assembly, troubleshooting and repair
Education
Preferred
Technical/other training or better in Electronics Technology or related field
Licenses & Certifications
Required
Drivers License
Skills
Required
Troubleshooting
Attention to detail
Reporting
Computer
Time Management
Flexibility
Customer Service
Cleaning
Communication
Behaviors
Required
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
Self-Starter: Inspired to perform without outside help