Guest Services/Front Desk/Concierge

We know that when guests are booking their trip to Kauai they are presented with numerous vacation rental company options. Our commitment to exceptional hospitality makes us stand out from all others and keeps us growing and our guests coming back year after year. Our mission is to provide an unforgettable and personalized experience that our guests will remember for years.

Our energetic, dedicated, and motivated team works to ensure an exceptional guest experience as well as making a desirable work environment. Our culture is built on hospitality, professionalism, adaptability as well as originality. All others follow while we lead.

In this role, your daily tasks will be to provide outstanding customer service to our property owners and guests. With a smile on your face and a smile in your voice, you will be the face of our brand, ensuring a positive experience from the arrival to departure. That means you will be responsible for answering incoming calls, walk-ins, preparing guest packets, and other administrative tasks that keep our front end running smoothly. Other interesting company projects are always available.

High School diploma or equivalent required, experience in a hotel/resort or a related field preferred. Must maintain composure and objectivity under pressure as well as display ability to convey information and ideas clearly. Standard computer knowledge and skills are a must.

Salary, OT and bonus. Full benefits. Work schedule will include weekends and some holidays.