Full-Time Server-Evanston Corner Bistro

Address: 703 Church St. Evanston, IL 60201

Looking for: Full-Time availability (meaning both mornings and nights open to work)

Please attach your resume

Founded in 2009 by Nicole and Stephan Outrequin Quaisser as a single concept, named after the couple’s two children Luc and Mary. LM Restaurant Group remains a family-owned hospitality company that specializes in creating local gathering places that deliver great food and down-to- the-last detail service. LM is now 350 team members strong. Our portfolio includes an eclectic assortment of hotel restaurants and catering & event venues that all share a common goal: making people feel cared for especially when it comes to our team!

LM Restaurants currently include Evanston Corner Bistro, Grant Park Bistro, River North Bistro, Land & Lake Kitchen, and Land & Lake Rosemont.

LM Catering & Events include the Back of House operation at Hilton Orrington-Evanston, City View Loft, Kitchen Chicago, Lacuna Events by LM, LM Studio, and Twenty-Six Event venue and Sky on Nine.

Location Highlight

Evanston Corner Bistro is our newest location of LM’s popular bistro concept. The restaurant just opened on October 13,2023, on the ground floor of the Hilton Orrington’s Hotel in the heart of Evanston. The menu focuses on affordable contemporary dishes which highlights our fresh, local, and seasonal ingredients. The restaurant features a light filled dining room, an expansive bar, separate private dining areas, as well as an outdoor covered terrace with heat lamps so diners can take advantage of patio season even as the temperature drops.

Job Description

LM Restaurant Group is looking for a talented Server to join our team at Evanston Corner Bistro. The primary focus of this position will be to ensure the guests are having a pleasurable experience from the moment they enter the restaurant until they leave. You will be responsible for taking orders, providing menu recommendations for in-house and carryout dining, accurately entering orders into POS systems, cash handling, opening, and closing side work, and sanitation and table maintenance.

What will I be doing?

As a Server, you would be responsible for performing the following tasks to the highest standards:

Must Practice a full hands full hand out mentality.

Provide excellent customer service.

Ask customers for allergies or dietary restrictions at end of taking order.

Table maintenance- offering assistance to guests by clearing away dishes, glassware, and refilling beverages if needed. As well as maintaining a tidy section.

Learn the menu and how to pronounce each item, as well as seat numbers.

Run food from kitchen and drinks from bar to guests' table and provide accurate description of the dish and/or drinks to customers.

Responsible for having a strong food knowledge base as well as a very detailed understanding and memorization of the current menu items which include all alcoholic and non-alcoholic drinks as well as food and specials.

Provide information/suggestions based on the customers preferences.

Deliver food and drinks to tables (not just your own) and ensure guests have all they need.

Ability to work in a team environment with a positive attitude.

Responsible for cleanliness and stocking of service areas throughout shift.

Follow all company safety and sanitation policies and procedures.

Side work services, including but not limited to emptying trash, spot sweeping, and any other needs upon manager’s request (refer to server checklist).

Must actively use creative upselling techniques to sell our products.

Cash handling and handle all payment method.

Perform opening and closing side work in a timely manner.

Assist food runner and bartender with opening and closing side work.

Cooperate and communicate with all management, servers, servers’ assistants, bartenders, and kitchen staff.

Perform other duties as required by Management to provide 100% Guest Satisfaction

What are the Requirements/Skills needed?

Collaborate closely alongside coworkers to ensure customer satisfaction and overall cleanliness of the establishment.

Must be able to work cooperatively and efficiently in a team.

Ability to multi-task

Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality, and dependability.

Strong attention to detail.

Proper food handling

Excellent customer service

Excellent verbal communication in English

Knowledge of Toast, Tock & Micros

Knowledge of spirits, wine, and beer

Customer-centric mindset

Other Duties & Tasks

Must be able to stand for 8+ hours

Ability to lift up to 15 pounds regularly and 30 pounds on occasion

Ability to work in hot and cool conditions

Ability to work in a fast-paced environment

Ability to stay calm under pressure

Well groomed, professional appearance

What are the Qualifications?

1+ years of serving experience in a high-volume restaurant

Food Handlers, Allergens Certification & Basset within 30 days of employment

High School diploma/GED (preferred)

Open availability including mornings and weekends.

EOE/AA/Disabled/Veteran