Part Time - Box Office - Administrative Assistant

Reference #: REQ0000059157

APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State Harrisburg seeks applications for a part-time Box Office/Administrative Assistant to oversee box office operations, assist with administrative and marketing/promotions, and support front-of-house operations at the Mukund S. Kulkarni Theatre. The assistant will report to the Performing Arts Operations Manager.

Job Duties

Day-to-day selling of event tickets via computerized ticketing system.

Data entry and accounting for ticket sales and records.

Answering phone calls and handle customer inquiries.

Assist with social media tasks, including creating content.

Create and distribute promotional flyers and other materials.

Event support and general office duties to facilitate events.

Oversee the Arts Ambassadors student usher-social media street team.

Deliver excellent customer service.

Requirements and Qualifications

The applicant should possess excellent organizational, and data processing skills.

Strong written/oral communication skills and telephone etiquette.

Customer service experience.

Ability to work collaboratively and independently with limited supervision.

MS Office, Excel, email platforms (Constant Contact) and social media platforms (Insta, Facebook and LinkedIn) proficiency required.

Associates Degree or higher preferred.

Affinity for the visual and performing arts.This opening is a part-time position for approximately 10-20 hours per week, during the fall and spring academic calendar, with possible work during holiday breaks, including the summer months.Applicants must be available to work day shifts Mondays through Fridays between the hours of 9:00 a.m. and 3:00 p.m. and selected evenings and weekends to support performances and events. Some work may be performed remotely when possible.The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.CAMPUS SECURITY CRIME STATISTICS:Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.Employment with the University will require successful completion of background check(s) in accordance with University policies.EEO IS THE LAWFederal Contractors Labor Law Poster

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Middletown, PAPenn State is an equal opportunity, affirmative act on employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.