Stakeholder Insights and Engagement Manager
Job DescriptionWe are in search of a strategic leader for the role of Associate Director, Stakeholder Insights and Engagement, who will spearhead our organization's efforts to understand, analyze, and engage with diverse stakeholders. This position will be pivotal in driving stakeholder-centered approaches, establishing meaningful connections, and using insights to shape our organization's engagement strategies and decision-making. The successful candidate will have a crucial role in shaping our stakeholder engagement initiatives, ensuring that stakeholder perspectives and needs are central to our organizational endeavors.This role is essential in crafting and overseeing the stakeholder and influencer engagement strategy for HHDDA. The primary responsibility of this role is to enhance overall engagement experiences for HHDDA's top internal stakeholders and consumers. The individual will collaborate with top program leads, the business insights delivery team, and HHDDA leadership to facilitate knowledge sharing and education among stakeholders across the organization, ensuring they are well-informed about the core principles of the HHDDA's top programs and strategic portfolio, and engaged throughout the change process.The Associate Director will work closely with cross-functional teams, senior management, and external stakeholders to build and maintain positive relationships and ensure effective stakeholder engagement.Tasks will include:
Lead the design, development and implementation of a comprehensive stakeholder insights and engagement strategy – for pan HH -, utilizing data and analysis to gain a deep understanding of diverse stakeholder groups' needs, interests, and preferences.
Establish mechanisms for gathering stakeholder feedback and insights, conducting surveys, interviews, and focus groups, and leveraging data analytics to identify trends and patterns.
Provide strategic guidance and actionable recommendations based on stakeholder insights to inform organizational strategies, decision-making, and operational planning.
Collaborate with cross-functional teams, including TCM delivery, top programs and business delivery as well as HHDDA business partners to ensure alignment and integration of stakeholder insights and engagement across the organization.
Act as a strategic advisor to ELT and People Managers providing insights and recommendations on stakeholder-related matters, issue management, and reputational impact.
Enhance the organization's reputation by advancing stakeholder engagement efforts that demonstrate our commitment to transparency and accountability.
Drive innovation in stakeholder engagement strategies by leveraging emerging technologies, industry trends, and best practices to enhance the effectiveness and impact of our engagements
Establish metrics and measurement methods to evaluate the impact of stakeholder engagement initiatives, using insights to continuously improve engagement practices and demonstrate the value of stakeholder engagement to the organization.
Requirements
Minimum of 8 years of experience in Strategic Planning, Organizational Development, Business Administration, preferably in the pharmaceutical or healthcare industry, or a related field.
Proven leadership knowledge of stakeholder insights, engagement, or related roles
Strong analytical and critical thinking skills, with the ability to derive actionable insights from stakeholder data and feedback
Excellent communication and relationship-building skills, with the ability to effectively engage and influence diverse stakeholder groups
Strategic thinking and the ability to align stakeholder engagement efforts with organizational goals and values
Ability to handle multiple priorities and work in a fast-paced environment.
Proficient in utilizing stakeholder engagement tools and platforms.
Strong project management skills and ability to manage stakeholder engagement initiatives effectively.
Monitoring and evaluating stakeholder satisfaction and engagement.
Knowledge of change management principles and practices is a plus.
NOTICE FOR INTERNAL APPLICANTSIn accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)US and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf)EEOC GINA SupplementPay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf)We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)U.S. Hybrid Work ModelEffective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.Expected US salary range:$135,500.00 - $213,400.00Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .Search Firm Representatives Please Read CarefullyMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status:RegularRelocation:No relocationVISA Sponsorship:NoTravel Requirements:10%Flexible Work Arrangements:HybridShift:Not IndicatedValid Driving License:NoHazardous Material(s):N/ARequired Skills:Capability Development, Change Management, Classroom Delivery, Consulting, Learning Design, Methodical Approach, Organizational Structures, TeachingPreferred Skills:Job Posting End Date:09/14/2024A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.Job Posting End Date: 09/14/2024A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.Requisition ID: R311154