Service Electrician/Service Manager

We are an electrical contractor in Englewood, Colorado. We were voted the top electrical contractor in Englewood for 2023. Quality of service is always our number one priority.

We are a small, friendly company and take company culture and the satisfaction of our staff very seriously. We are looking for a Colorado licensed JW electrician who does quality work at a steady pace.

We are looking to rebuild and expand our service department. We have great customers, great reviews and great electricians. We have a pretty good system, but we are always improving and appreciate input.

We are looking for a JW Electrician that has experience in service and having experience as a service manager is a strong plus. We are looking for someone energetic and smart, but also someone that is honest and is good with customers. We pride ourselves on integrity and workmanship.

Initially our service manager will work within the system we have, to learn our system. Then you will run your own van as a service electrician. As time goes on you will be in the field less and working in the office more. You will have a support team of electricians and office staff around you to make sure you are able to meet your goals.

Currently this is a home-based business, and the living room is the office. We are already looking for commercial properties to move into. We have had as many as 25 electricians on payroll, but right now it is only 6, not counting our ME. We want to rebuild this properly and will work with the right person to make this happen.

This will be a great opportunity for the right person. Open to negotiations for compensation as we want to be competitive to attract the right person. Once you are hired there is only more room for better compensation as we build this.

Some of the responsibilities that we expect once the position is stable are the following. Within 3-6 months one should be working less in the field and more on the following.

Set targets and goals to help the team improve and maintain a healthy production level. Create quotas, guidelines, and tracking systems to establish expectations in the workplace.

Oversee and guide the service team's activities. Hire, train, and manage the performance of your team members. Provide training for new employees.

Develop and implement strategies to meet customer needs and improve service quality. Ensure that the customer, business, client, support, and technical parties are represented in the definition and evolution of services.

Monitor service metrics and analyze customer feedback to identify gaps and areas for improvement. Monitor department issues and client complaints.

Use your problem-solving skills to help resolve customer complaints and issues quickly and efficiently. Maintain customer relationships.

This is a supervisory position, and you will be responsible for leading and teaching apprentice electricians. Our service department does a mix of commercial and residential service calls, with a few industrial every now and then.

We are willing to train the right licensed JW electrician to manage the service department as we grow.

Required Skills:

Read and interpret blueprints and wiring schematics.

Operate scissor lifts, man lifts, boom lifts, trenchers, ladders, and scaffolding equipment.

Electrical troubleshooting.

Planning and Layout.

Basic computer literacy, ability to use email and phone software for dispatching and receiving calls.

Responsibilities:

Perform electrical work and be an active part of the team.

Oversee several small jobs on different days.

Prepare estimates and material lists as needed coordinate getting the correct tools, equipment, material, information and manpower to the jobs you estimate.

Meet with inspectors.

Make sure the van assigned to you stays clean. Make sure your jobsite stays clean.

B&W Electric is a drug free, equal opportunity employer that offers competitive wages and benefits package. We believe in education and learning to improve one’s career. Some classes may be paid for by the company when related to your field.

Please send resume, salary history, license number, and expected wage rate to the email with "Service Electrician Posting" in the subject line.