Broker dispatcher

About Us: Rapid Logistics Services is a dynamic and growing logistics company dedicated to providing exceptional service in the trucking industry. We pride ourselves on our commitment to efficiency, reliability, and customer satisfaction. We are currently seeking a motivated and detail-oriented Truck Dispatcher to join our team in a flexible role that offers a unique opportunity to gain experience in both brokerage and truck dispatching.

Job Overview: As a Freight Dispatcher at Rapid Logistics Services, you will play a crucial role in ensuring the smooth operation of our logistics services. This flexible position involves tracking loads, whether managed by third-party carriers or our own company drivers, and assisting in covering and booking loads. This is an excellent opportunity for someone looking to learn and grow within the trucking industry, gaining insights into both brokerage and dispatch operations.

Key Responsibilities:

Load Tracking: Monitor and track the progress of loads handled by third-party carriers and company drivers to ensure timely deliveries.

Load Coverage: Assist in covering loads by coordinating with carriers and drivers to find the best solutions for transportation needs.

Load Booking: Support the booking of loads by working closely with the brokerage team to match available loads with appropriate carriers.

Communication: Maintain clear and effective communication with drivers, carriers, and customers to provide updates and resolve any issues that arise during transit.

Documentation: Ensure all necessary documentation is accurate and up-to-date for each load, including tracking reports and delivery confirmations.

Problem-Solving: Address and resolve any logistical challenges or delays that may occur, ensuring minimal disruption to operations.

Collaboration: Work collaboratively with the brokerage and dispatch teams to optimize load management and improve overall efficiency.

Qualifications:

Strong organizational skills and attention to detail.

Excellent communication and interpersonal abilities.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Basic knowledge of the trucking industry and logistics operations.

High school diploma or equivalent; additional education or certification in logistics is a plus.

Previous experience in dispatching or logistics is preferred but not required.