Customer Service Specialist/Office (Full time/ Part time)

Join Piermarco Beauty Group and be a part of transforming the beauty industry, one salon at a time! We are a dynamic, fast-paced company with a positive work environment, and we're looking for a dedicated Customer Service Specialist to join our team.

Responsibilities:

Address customer inquiries and resolve complaints efficiently.

Manage phone communications professionally and courteously.

Provide detailed information about our products and services.

Troubleshoot and resolve any product-related issues or concerns.

Document and update customer interactions and records accurately.

Stay informed about our evolving products and services to better assist customers.

Qualifications:

Prior experience in customer service, sales, or a related field is required.

Basic knowledge of QuickBooks is preferred.

Strong ability to prioritize tasks and multitask effectively.

Positive attitude with a professional demeanor.

Excellent written and verbal communication skills.

If you're passionate about delivering exceptional customer service and want to contribute to a vibrant and growing company, we'd love to hear from you!

Please email your resume.