Customer Service Representative

Description You might be interested in this Customer Service Representative position via Robert Half, if you like the idea of working in a dynamic, rapidly changing call center. If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. This Customer Service Representative job is long-term contract / temporary, and located in Tustin, California.How you will make an impact

Manage and place incoming telephone calls

You will likely support business development and client referral goals by actively cross-selling and referring customers

Receive and send written business correspondence

Give exceptional customer service in a timely fashion Requirements - Upbeat, positive attitude and an approach to work rooted in professionalism

Comprehensive knowledge of Microsoft Office

Basic knowledge in computer software programs and office equipment

Excellent verbal, written, and social skills

Comfort and confidence when interacting with internal and external partners and clients/customers

Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

No stranger to performing extensive research to resolve complex customer inquiries

Strong customer service and office administrative skills

2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

Excellent problem-solving skills

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .