Technical Documentation Specialist – Network Infrastructure

OverviewBowhead is seeking a highly motivated and detail-oriented Technical Documentation Specialist – Network Infrastructure to join our team.The ideal candidate will develop both written and visual documentation for network infrastructure projects. This position involves creating comprehensive VISIO drawing packages based on site surveys, installations, and as-built (AB) reports, as well as producing detailed Trainer Facility Reports. The successful candidate will work closely with engineers and field teams to ensure that all technical data is accurately captured in both written narratives and technical diagrams.Responsibilities VISIO Drawing Development:Create and manage detailed VISIO drawing packages based on network infrastructure designs, site surveys, installations, and as-built documentation. Ensure all diagrams are consistent with technical specifications and meet organizational standards. Written Documentation:Develop and compile comprehensive Trainer Facility Reports that include detailed written narratives of network installations, configurations, and as-built conditions. Ensure that reports are clear, concise, and technically accurate. Collaboration and Data Collection:Work closely with network engineers, field technicians, and project managers to gather necessary data from site surveys and installations. Integrate this data into both visual and written documentation formats. As-Built Documentation:Maintain and update all documentation (VISIO drawings and written reports) to reflect any changes in network infrastructure post-installation, ensuring that all documentation is accurate and up to date. Documentation Library Management:Organize and manage a library of drawings and reports for multiple projects. Ensure version control and consistency across all documentation. Compliance:Ensure all documentation adheres to internal guidelines, industry standards, and any relevant external regulations, including federal contracting requirements where applicable.Qualifications Associate’s degree in a related technical field (e.g., Information Technology, Engineering, or Technical Writing) or equivalent professional experience. Minimum of 2-4 years of experience in technical writing and drawing development, preferably in network infrastructure. Proven ability to write clear, concise, and technically accurate documentation for complex systems. Experience writing detailed technical reports. Proficient in Microsoft Visio, with experience creating detailed diagrams for network infrastructure, including routers, switches, servers, and cabling. Familiarity with network infrastructure components and configurations, including the ability to interpret technical specifications and site survey data. Strong organizational skills to manage multiple projects and ensure all documentation is properly versioned and stored. Excellent verbal and written communication skills to collaborate effectively with cross-functional teams, including engineers, field technicians, and project managers. Strong attention to detail, ensuring the accuracy and consistency of both written reports and visual documentation.Preferred Skills:Bachelor’s degree in Information Technology, Engineering, Technical Writing, or a related field. Certifications related to networking or CAD design (e.g., Cisco certifications, Microsoft certifications). Experience with AutoCAD or similar CAD software. Familiarity with networking hardware from vendors such as Cisco, Kramer, or similar. Previous experience developing both as-built (AB) diagrams and technical reports for network infrastructure projects. Understanding of federal contracting requirements and technical reporting standards.Work Environment, Physical Demands, and Mental Demands:Typical office environment with no unusual hazards, occasional lifting to 30 pounds, kneeling, standing and walking, routinely sitting and constant use of speech/hearing abilities for communication, constant mental alertness, and must be able to work under deadlines. Must be able to travel 25 percent of the time.SECURITY CLEARANCE REQUIREMENTS: Ability to obtain and maintain a Secret clearance. Candidates with an in-scope security clearance are preferred. US Citizenship is a requirement for Secret clearance.Physical Demands: Must be able to lift up to 25 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically#LI-MN1Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC’s Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant’s resume/application may be subject to verification.Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (https://www.dol.gov/agencies/ofccp/posters) .All candidates must apply online at www.uicalaska.com, and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (https://uicalaska.com/careers/recruitment/).The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.Join our Talent Community!Join our Talent Community (https://talentconnect.uicalaska.com/government-services/talentcommunity) to receive updates on new opportunities and future events.ID 2024-21495Category Technical Writing/EditingLocation : Location US-FL-OrlandoClearance Level Must Be Able to Obtain SecretMinimum Clearance Required N/ATravel Requirement 10% - 25%