Hiring Front Desk Receptionist for A 5-star Yelp reviewed spa

A 5-star Yelp reviewed spa is hiring a receptionist in Lewisville TX ( State highway 121).

Position Summary: The Front Desk Associate at Cloud 9 Foot Spa is a friendly and

detail-oriented employee responsible for delivering exceptional client service, managing

appointments, and ensuring a smooth flow of clients. With a warm smile and proactive

approach, this role plays a vital part in creating a welcoming atmosphere for our valued

clients.

Responsibilities:

Greet clients with a welcoming smile and provide a hospitable atmosphere.

Demonstrate proactive initiative by identifying and attending to clients’ needs

promptly.

Exemplify exceptional client service, ensuring that each client receives

personalized attention and feels valued.

Serve as the first point of contact for the spa, answering phone calls and assisting

clients in booking appointments.

Efficiently manage the check-in and check-out process for clients, ensuring a

seamless and enjoyable experience.

Distribute gratuities to therapists in a fair and organized manner.

Maintain an organized and tidy front desk area, contributing to the overall

aesthetics of the spa environment.

Collaborate closely with the spa team to ensure smooth operations and efficient

client service.

Manage the flow of clients, maintaining an optimal balance between appointments

and walk-ins.

Shifts available now:

AM shift: 8:45 a.m.–2:45 p.m.

PM shift: 2:30 p.m.- 8:45 p.m.

Requirement:

Smile, pleasant, attention to detail

Take initiatives

Excellent client service

The receptionist is the image of the spa by providing excellent client service and

responsibilities include answering the phone for booking appointments, checking in and

checking out clients, distributing tips to therapists, and managing the flow.

Compensation: Base hourly pay plus gift card sale commission.

Salary: From $13.00 per hour

Interested party please email the following: Julie.li@cloud9.spa

Résumé

Available hours schedule, indicating weekday and weekend. VERY IMPORTANT

Quick cover letter

We will get back to you as soon as possible.

Job Type: Part-time