Care Coordinator (Healthcare Home)

Job Description:Job Title: HCH Care CoordinatorLocation: Springfield, MODepartment: Healthcare Homes ProgramEmployment Type: Full-timeShift: Monday - Friday 8:00 A.M. - 5:00 P.MJob Summary:The Care Coordinator for the Healthcare Home Team aids in organizing the day to day tasks of the Healthcare Homes program. This role tracks client activity, submits reports to the Department of Mental Health and serves as a resource for the Healthcare Homes team and other clinical teams at Burrell Behavioral Health.The HCH Care Coordinator - Data Analyst position offers

All-Inclusive Employee Benefits Package - A robust employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

Paid Time Off - 29 days per year including vacation & holiday pay

Premier Training - Encompassing initial immersive onboarding, continuous skill enhancement, comprehensive curricula, and a supportive learning atmosphere.

Professional Growth Pathways - Abundant prospects for upward mobility and advancement, fostered by a promotion-from-within philosophy

Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

Provides general clerical support to the HCH Director and Team as appropriate.

Provides assistance in distributing and coordinating reports to HCH Team, Community Support Specialists (CSS), and community providers when needed.

May serve as a CyberAccess Practice Administrator responsible for maintaining user accounts and monitoring agency usage and prescriber reports, and promotes the use of Direct Inform.

Provides technical assistance to HCH Team and CSS’s on use of CareManager and CyberAccess.

Assists with tracking that all required client screenings and reporting measures are complete and submitted as appropriate.

Attends state required meetings and trainings.

Maintains a monthly log of HCH activities and may complete the monthly HCH Team Log.

Prepares reports to be submitted to HCH Director and Assistant Director before submitting to DMH every month.

Is responsive to all Quality Assurance procedures of Burrell, cooperates with utilization review procedures, and follows established procedures, rules and regulations of the Clinical Records Department.

Performs other special functions as may from time to time, be outlined and attached hereto.

Education and/or Experience Qualifications:

HS Diploma or GED required.

Additional Qualifications:

Knowledge of chronic health conditions in both youth and adult populations

Excellent written and verbal communication skills

Knowledge of mental health conditions in youth and adult populations

Ability to make decisions based on critical thinking

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.Burrell is a Smoke and Tobacco Free Workplace.About BrightliBrightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.Brightli Snapshot

200 locations

4 states

19 subsidiaries and/or affiliates

5k+ employees