Operations Coordinator
Operations CoordinatorLocation Farmington, CTApply Now (https://phg.tbe.taleo.net/phg03/ats/careers/v2/applyRequisition?org=FFBUSA&cws=42&rid=1041)Job Title: Operations CoordinatorReports to : Fleet Services ManagerDepartment/Team: Fleet OperationsJob PurposeMotorlease is a fleet management company with a culture built on family values & a bold vision for the future. With over 75 years in business, we are a pioneer in the fleet leasing & fleet management industry with a customer centric focus. Motorlease offers a simple, high touch & high-value service that is individualized for our customers. We are committed to being a part of improving our customers' productivity & success.As a member of the Fleet Services team, you will be working closely with our Operations Coordinators as well as the Customer Experience team to provide our customers & our partners with superior customer service.Job Responsibilities : Logistics
Storage & Transport
Maintain day-to-day relationship with transportation partners
Schedule storage & transportation requests with applicable vendors to satisfy customer & Motorlease needs
Coordinate state inspection or vehicle needs when necessary
Regular communication with drivers & fleet contacts
Vehicle Insurance
Insurance onboarding process for new clients
Maintain relationships with non-Motorlease insurance providers
Insurance renewal process for client COI's
Distribute applicable state-specific insurance cards & oversee the website landing pages used to supply customers & drivers with Motorlease insurance cards at time of renewal
Insurance Subrogation
Identify & validate damage claims for subrogation
Negotiate with insurance companies to recover damages
Identify & develop cost saving methods & opportunities
Maintenance PO's
Assist the Services team with overflow support for maintenance PO calls
Maintenance PO calls assist customers with maintenance repairs needed on their vehicles by acting as a liaison between customers & repair shops, approving vehicle repairs across the country
Team
Work collaboratively with all cross-functional groups, including management, customer experience, business development & accounting
Provide overflow support for other team members to ensure that client needs are met
Assist with process improvement initiatives, improving workflow & identifying efficiencies & cost savings
Various projects & assignments
What You'll Bring
Bachelor's degree preferred
Strong communication skills, exceptional time management, effective planning & organizational skills
Management of multiple tasks while maintaining a high quality of work
Ability to demonstrate ownership & responsibility
Ability to effectively interact at all levels of the organization as well as with external customers & vendors
Thrive working individually in a fast-paced environment in addition to working within a team
Strong computer skills including Microsoft Office Suite & CRM/Salesforce experience preferred
What Motorlease Offers
Salary: $45,000-$48,000
Benefits: Health Benefits, Paid Time Off, Retirement plans, Performance bonus & more
On-site, full time
We provide a highly competitive and comprehensive compensation and benefits program including medical insurance, generous paid leave program, 401(k) and much more!Motorlease is an equal opportunity and affirmative action employer.All qualified applicants will receive consideration without regard to their race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Motorlease participates in E-VerifyE-Verify Right to Work Poster (justice.gov) (https://www.justice.gov/crt/case-document/file/1133936/download#xdcof=ZmE0Y2I5NTMtMzkwMy00NzEzLTlhODgtZjZhM2UyNzIyNGI0)