Event Security Operations Planning and Preparedness Services Manager

Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our diverse, inclusive, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!Allied Universal Event Services ® is hiring a Event Security Operations Planning and Preparedness Services Manager. The Event Security Operations (ESO) Planning and Preparedness Services Manager will oversee the security operations for Tier 1 and Tier 2 onsite events at an assigned client location. This role involves comprehensive event security planning, coordination, and management to ensure the safety and security of events across North America and Latin America. The Event Security Operations Planning and Preparedness Services Manager must be able to travel as required for event locations.This position is based onsite in Boulder, CO. Relocation assistance may be offered to qualified candidates. The salary for this role is $125,000 per year.RESPONSIBILITIES:Pre-Event Planning:

Ensure readiness of the Incident Command Post (ICP) as the central coordination hub for all event security-related incidents

Develop detailed work plans, team briefings, event schedules, operations plans, staffing and service requirements, and ICP plans aligned with ESO guidelines

Develop data collection, presentation, and reporting tools to inform event security operations of risk assessment and operational readiness

Collaborate with Event Security Leads; design relevant tabletop exercises and simulations that present current security landscapes and realistic scenarios

Coordinate Instructional Continuity Planning (ICP) requirements and lead rehearsals with cross-functional event teams

Provide technical support and training on incident management tools such as CCTV and communications technology to client personnel and other designated stakeholders

During Events:

Monitor critical risk areas via third-party event monitoring software (including, without limitation, CCTV and alarms)

Monitor Open-Source Intelligence (OSINT) and Publicly Available Information (PAI) for any potential threats to the event

Maintain timely and accurate global awareness of critical events that could impact the event

Address and dispatch responses to event alarms

Facilitate Incident Command Communications from Boulder, CO at the ICP in the event of a major incident

Support the ICP and Client’s Global Security Operations Center personnel with response and dispatch to event alarms

Continuously monitor and manage the radio channel used by client and security officers in connection with security at the event location and other Google campus sites

Where required, initiate and maintain contact with local authority or emergency medical services to the extent their services are required in response to an emergency or breach in client’s security or safety standards

Post Event Review:

Within 21 days of the event, collaborate with Event Security Leads to capture lessons learned and incorporate them into future event planning standard operating procedures

Evaluate the effectiveness of Event Security Operations contingency plans; develop and implement resolutions to any deficiencies discovered

Collect and compile relevant event-specific documentation and manage data, including security operational plans, emergency response plans, decision support matrices, incident and response logs, security staffing deployment, attendee/guest lists, and action item reports

Conduct hotwash reviews and after-action reviews documenting lessons learned and incorporating relevant learnings into program documentation

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent

Certification in ICS 100, 200, 300, 400, 700, and 800

Minimum of five (5) years of corporate event security or crisis management experience with a firm grasp of formal crisis management framework and processes

Project/program management experience in the safety/security field, preferably in a fast-paced global organization

Proven experience in event security management, particularly in high-impact/high-visibility events

Strong collaboration skills with multiple stakeholders and cross-functional teams

Strong analytical and problem-solving skills

Highly effective communicator with excellent written and oral communication skills, including the ability to collaborate with executives and senior leaders

Professionalized attention to detail and ability to manage resources and timelines while maintaining clear, consistent, and concise communication with all stakeholders

Ability to present ideas, bring strategies to life, and incorporate feedback into one’s iterative work

Expertise in incident command operations and emergency response

Proficient in the use of incident management tools such as CCTV and communications technology

Excellent organizational and leadership skills

Ability to analyze data and provide comprehensive reports and documentation

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Bachelor’s degree in emergency management, homeland security, public health or a related field

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company’s 401(k)plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Location: United States-Colorado-BoulderJob Category: Management