General Manager Needed for Bar/Cocktail Lounge

Who we are looking for…

The ideal candidate is a hardworking and organized individual who thinks creatively. Must communicate effectively in all mediums and at a quick pace. He or she should enjoy solving problems in a high pressure environment. Organization and time management skills are vital. A background in hospitality management is required.

Requirements:

2 years of hospitality management experience in a full-service operation

Proficiency in Microsoft Office and Computer functions in general

Expertise knowledge of POS (Point of Sale) systems

Responsibilities

The General Manager is responsible for the day to day operations. Operations Management.

o Be accountable for all facets of the operation including the following:

 Oversees daily operations of a high-volume F&B operation

 Perform opening and closing duties

 POS – front and back of the house operations

 Manage atmosphere of the property including lighting, music, and temperature levels

 Manage all inventory and equipment

o Book DJs and Promoters

Financial Management

o Oversee and assume responsibility for all financial aspects of the operation including the following:

 Controls operational cost and identify ways to increase profit

 Verify all daily sales transactions

 Proper cash handling procedures

 Oversees bank deposits based off a corporate approved schedule

 Authorize comps and voids for service personnel

People Management

o Develop management team and all employees in areas including personal growth, operational knowledge, interpersonal skills, and teamwork

o Work with managers to create optimal work schedules for each department

o Source and recruit FOH & BOH team members

o Create agenda and conduct periodic management meetings

o Schedule, conduct and document employee reviews

o Recruit, Interview, hire, document, and train new front of the house employees

Guest Relations Management

o Establish a rapport with guests to promote good will

o Primary liaison for our clientele

o Address guest complaints and problems effectively and courteously on an as needed basis

Compliance

o Assure Compliance with and uphold applicable policies and requirements of employment laws and Gerber Group policy and procedures including the following:

 Food Handler’s Certification

Complete opening sanitation checklist, assign sanitation projects to hourly staff, and adhere to sanitation guidelines as prescribed by standing state and city codes

Maintain quality standards including consistency and presentation

Ensure proper storage according to standing operating procedures

Adhere to standing “zoning” procedures

Maintain a clean and orderly work area to ensure safety

 Alcohol Awareness Certification (where applicable)

 Sexual Harassment/Discrimination Training

 GERBER GROUP HR Policies and Procedures

Reporting

o Document appropriate information in Management Log Book/Software Programs and review daily

o Review pertinent Rating Reports and make appropriate adjustment

General

o Complete projects as assigned in a timely manner

o Attend appropriate management meetings and periodic informational meetings

o Cultivate personal growth and entrepreneurial skills based on reviews and feedback from supervisors.

o Maintain a well-manicured appearance and persona that reflects the established image of the company