Salesforce Business Analyst

Salesforce Business AnalystCategory: Business Analysis (functional and technical)Main location: United States, Virginia, FairfaxPosition ID: J0924-0761Employment Type: Full TimeU.S. - CGI Federal- Federal Regulatory (https://youtu.be/PmZXJKSlsRU)By playing this video you consent to Google/YouTube processing your data and using cookies –Learn more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) .Position Description:We are seeking a highly skilled and motivated Salesforce Business Analyst to join our team. The ideal candidate will have a strong understanding of Salesforce and its capabilities, as well as experience in analyzing business processes and requirements. The Salesforce Business Analyst will work closely with stakeholders to gather requirements, design solutions, and ensure the successful implementation of Salesforce projects.This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable.Your future duties and responsibilities:

Requirement Gathering: Collaborate with stakeholders to gather and document business requirements for Salesforce projects.

Solution Design: Design and propose Salesforce solutions that meet business needs and align with best practices.

Process Analysis: Analyze current business processes and identify areas for improvement and automation using Salesforce.

Configuration: Configure Salesforce to meet business requirements, including creating custom objects, fields, workflows, and reports.

Testing: Develop and execute test plans to ensure the quality and functionality of Salesforce solutions.

Training: Provide training and support to end-users to ensure successful adoption of Salesforce solutions.

Documentation: Maintain detailed documentation of requirements, design, configuration, and testing activities.

Project Management: Assist in managing Salesforce projects, including timelines, resources, and deliverables.

Stakeholder Communication: Communicate effectively with stakeholders at all levels to ensure project success and alignment with business goals.

Stay up-to-date with the latest Salesforce features, updates, and industry trends.

Required qualifications to be successful in this role:

Education: Bachelor’s degree in Business Administration, Information Technology, or a related field.

Experience: Minimum of 3 years of experience as a Business Analyst, with at least 2 years of experience working with Salesforce.

Salesforce Certification: Salesforce Administrator or Salesforce Business Analyst certification preferred.

Desired qualifications/non-essential skills required:o Experience with Salesforce Lightning Experience and Salesforce DX.o Knowledge of Salesforce Communities, Service Cloud, and Sales Cloud.o Familiarity with source control systems like Git.o Understanding of agile development methodologies.o Experience with Salesforce Einstein Analytics or AI capabilities.CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $68,700.00 - $150,200.00.At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company.CGI’s benefits include: Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid maternity and parental leave Learning opportunities and tuition assistance Member assistance and wellness programsDue to the nature of this government contract, US Citizenship is required.#CGIFederalJob#LI-JW5Skills:

Business Process Documentation

What you can expect from us:Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.Come join our team—one of the largest IT and business consulting services firms in the world.Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.