Clinical Service Representative II

Clinical Service Representative IIApply now (https://secure.dc4.pageuppeople.com/apply/674/gateway/default.aspx?c=apply&lJobID=533110&lJobSourceTypeID=796&sLanguage=en-us) Job no: 533110 Work type: Staff Full-Time Location: Main Campus (Gainesville, FL) Categories: Biology/Life Science, Allied Health, Office/Administrative/Fiscal Support, Veteran's Preference Eligible, Health Care Administration/Support Department: 29081100 - MD-PATH - UF PATH LABS Classification Title:Clinical Service Representative IIJob Description:Lead :Acts as supervisor in the absence of the supervisor. Coordination of the shift. Assigns tasks, oversee theworkflow and ensures work is being completed in a timely manner. Coordinates lunches and breaks toensure the area has coverage at all times when the supervisor is not present in the area and reports anyconflicts or issues directly to their supervisor.Performs any duties needed to keep the accessioning and processing area running smoothly andperforming the work in an accurate, organized and timely manner. Coordinates special testing, such as,athletic, molecular and QFT. Runs result reports and sends to the appropriate dept. Monitors errorqueue reports for send out tests, troubleshooting and providing communication with send out lab forresults report.Monitors courier drop offs and ensure runs are not missed. Monitors expected list to ensure everything isreceived and communicated. Keeps track of issues and communicate with client services when frequentissues occur. Follows up on salesforce issues. Monitors inventory and ordering supplies for send outdepartment.Assists with oversight and daily processes for the Triage, Accessioning and Processing sections.Responsible for training new staff members on the day/evening shift on the processing duties andproviding the proper instruction they need to complete their training list.Troubleshoots and documents any issues that come up in the day/evening shift and reports any and allissues that arise directly to their supervisor. Fills out Performance Variation Reports (PVRs) whenappropriate.Provides assistance to draw stations/clinics on appropriate sample collection, processing andtransportation of samples. Provides assistance to Client Services department with technical questions toassist clinics. Provides help with sorting and filing patient requisitions in appropriate areas.CP Accessions/ Processing: Prepares Clinical Pathology laboratory specimens for designated departments/locations prior tolaboratory analysis and testing. Unpacks specimens from branches or ports and routes specimens bytype to various staging areas. Prepares all specimens received for testing in designated laboratorydepartments or locations such as staging of specimens, centrifugation, separating serum, and bloodsmears. Aliquots samples for departments. Prepares excess specimen samples for storage and resolvesand documents problem specimens.Triage: Receives and records all specimens/slides/blocks into daily receipt log; this includes checking bins in theShands Clinical Lab periodically throughout the day for additional samples.Pre-accessions specimens, orders tests, prints out labels and attaches to paperwork and specimencontainer, prints Test Order form – then delivers to appropriate lab along with specimen to designatedlocation. Forwards copy of report to appropriate in-house physician/lab.Registration: Collects patient and insurance information and ensure required details are included on the forms. This position also verifies/confirms insurance information.Special projects: Performs research, runs reports, provides data for, and assists management as requested. Expected Salary:Starting salary is between 17.75 - 18.06 plus evening shift differential.Minimum Requirements:High school diploma or equivalent and two years of relevant office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.Preferred Qualifications:Communication skills which will allow the prospective employee to interact with UF physicians, clientphysicians, and other health professionals in a professional manner.Ability to work in a potentially stressful environment with infectious and biohazardous materials.Ability to quickly learn various aspects of Lab Operations. Knowledge of Medical terminology. Typing skills. Experience with electronic medical records, Epic, etc. Prior experience with laboratory specimen processing.Special Instructions to Applicants:In order to be considered, you must upload your cover letter and resume.Application must be submitted by 11:55 p.m. (ET) of the posting end date.The University of Florida is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.Health Assessment Required:YesAdvertised: 11 Sep 2024 Eastern Daylight TimeApplications close: 20 Sep 2024 Eastern Daylight Time