Remote Contact Center Agent
Adecco is looking for Remote Contact Center Agents to support one of our biggest clients in the legal field. Weekly pay starts at 18.00 per hour, Monday through Friday. Weekends are always free! We offer competitive benefits with options such as medical, dental, vision, and 401(k). Candidates must have a device that meets all the technical requirements listed below.In this role you would be part of a call center team that handles potential claimant inquires and will be responsible for doing inbound and outbound calls (but no sales!) Job duties will include professionally answering calls, addressing caller inquiries, performing research using available resources to provide information to callers, and routing calls to appropriate resources when complex issues arise. You’ll need to complete administrative work and complete call logs accurately. There will be expectations for accuracy, productivity, and adherence to proper procedures.Apply now and have the opportunity to schedule an immediate interview!
At least 6 months to 1 year of call center experience
Experience with scripted positions is preferred but not required
Experience working with Microsoft and dual monitors
Exceptional verbal and written communication skills
Ability to deal with varied and often difficult personalities
Leadership experience is preferred but not required
Minimum technical requirements:
At least 2 screens (laptop + monitor, desktop + 2 monitors, etc.)
Home internet: Minimum Requirement is 20Mbps download speed; 5Mbps upload. Jitter Requirement: Below 10
PC Processor (CPU) - Minimum: Intel i5, AMD Ryzen 5, or better
PC Memory: Minimum RAM Memory: 8 GB of RAM; PC Hard Drive Storage (Minimum 256 GB HD)
PC/Operating System - Windows 10 or higher
Headset: USB Connection preferred
Pay Details: $18.00 per weekBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance