Catering Food Services Specialist

The Food Services Lead position will be responsible for supporting the Food Services Department by performing a variety of duties to assist in the preparation and presentation of meals and refreshments to the Firm’s clients, guests, attorneys, and staff. This position is based in the Boston office and reports to the Food Services Manager.

Schedule: Monday through Friday 9:00 am - 5:00 pm.

Responsibilities:

Assist the Food Services Manager with leading the Food Services team.

Provide direction and training to Food Services Assistants.

Plan weekly assignments and delegate tasks to the Food Services Assistants.

Establish and maintain positive relationships with external vendors, including restaurants, caterers, service companies. Regularly source and develop relationships with new vendors.

Place orders and keep accurate records of Food Services related details in EMS (event scheduling software).

Review invoices for accuracy and completeness, and confirm deliveries match up with invoices.

Work with appropriate vendors to obtain missing support information and documentation.

Process invoices for payment and reconcile receipts.

Assist with creating and maintaining Food Services Assistant training manuals.

Coordinate and expedite the delivery of beverages and meals among the Firm meeting spaces and conference rooms.

Assist with the set-up and clean-up of any request for beverages, breakfast, lunch, dinner, or special event.

Collaborate with colleagues across all firm departments.

Assist in coordinating equipment repair and maintenance on a scheduled and as needed basis.

Coordinate and oversee the cleaning and stocking of all pantries and lounges.

Qualifications:

Previous experience in the food services or hospitality industry, preferably within a large corporate environment.

Possess excellent written and verbal communication skills.

Strong organizational and administrative skills.

Excellent attention to detail and ability to execute through to completion.

Creative problem-solving skills, reasoning ability, and logical thought process.

Ability to work under pressure, prioritize competing demands, and meet various deadlines.

Demonstrated ability to professionally interact and collaborate with colleagues at all levels.

Ability to work independently and as part of a team.

Outstanding sense of customer service.

Enthusiastic, proactive, and positive attitude.

EMS experience or event scheduling software experience preferred.

Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint.

Ability to quickly get up to speed and master new applications and software is critical.

Ability to lift 40 lbs. and to push carts of equal weight.

Flexibility to work overtime to cover early or late meetings, vacations, and absences.