Technology Training Coordinator - Part-Time

Technology Training Coordinator - Part-TimeDepartment: Branch Services & ProgramsEmployment Type: Fixed Term - Part TimeLocation: Stavros Niarchos Foundation LibraryReporting To: Mikhail ValentinCompensation: $30.00 / hourDescriptionOverviewThe New York Public Library is looking for a talented part-time Program Coordinator to join our team. The Program Coordinator will provide vital support for the Library’s expanding program of iOS/Swift app development classes. You will be supporting adult learners of diverse careers, educational backgrounds, and cultures as they embark on their app development journey. The NYPL offers technology classes in more than 80 libraries across the Bronx, Manhattan, and Staten Island. The ideal candidate has general industry experience in project management and is passionate about closing the digital divide.This position is a temporary 1-year part-time position with the possibility of extension.ResponsibilitiesAs a Tech Training Program Coordinator, you will

Provide analytical support for the TechConnect program by maintaining and analyzing data on program metrics including survey data and compiling reports

Assist in the disbursal and retrieval of all devices on loan (both branches and patrons)

Manage patron correspondence, including registrations and spreadsheets for series-based programming

Support outreach and promotional activities

Serve as a liaison for the program within the Library as well as to other institutions in the technological and educational communities

Growth mindset when receiving and incorporating feedback from leaders and peers

Assist with ad-hoc projects and performs other related duties as required

Travels throughout Manhattan, Staten Island, and the Bronx as needed

Assist Program Manager with the implementation of innovative tools for efficient project management

Required Education, Experience & SkillsRequired Education & Certifications

Bachelor’s degree

Required Experience

A minimum of two years of relevant work experience

Prior experience with iOS related technology products and services

Required Skills

Extremely proficient in Microsoft Excel and Google Sheets

Strong interpersonal, oral, and written communications skills

Ability to work in a fast-paced environment

Organizational and event planning skills, including the ability to perform multiple projects or tasks simultaneously

Strong aptitude for learning new and emerging technologies quickly as well as a commitment to staying current on emerging trends

Demonstrated ability to deal tactfully with patrons and staff of all levels

Successfully demonstrated experience working as part of a team and independently with minimal supervision

Experience providing support to management-level staff

Managerial/Supervisory Responsibilities

N/A

MoreCore ValuesAll team members are expected and encouraged to embody the NYPL Core Values:

Be Helpful to patrons and colleagues

Be Resourceful in solving problems

Be Curious in all aspects of your work

Be Welcoming and Inclusive

Work Environment

Branch, computer lab

Physical Duties

Limited physical effort is required

Light lifting required

May require travel within NYC

Pre-Placement Physical Required?NoUnion/Non UnionNon-UnionFLSA StatusNon-ExemptSchedule

19 hours per week; schedule is flexible

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.The New York Public Library Salary StatementAt the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.Union Salaries are determined by collective bargaining agreement(s).