Desk Associate

Desk Associate

Job Number: 24390

Functional Area: Customer Relations/Service

Department: Housing & Residential Services

School Area: Dean for Student Life

Employment Type: Full-Time

Employment Category: Non-Exempt

Visa Sponsorship Available: No

Schedule: SAT-WED, 4pm-12am

Email a Friend Save Save Apply Now

Job Description

DESK ASSOCIATE, Housing and Residential Services, to provide administrative and operational support, for the graduate residence on behalf of Housing and Residential Services (HRS), Division of Student Life (DSL); customer oriented service including check-in and check-outs, record keeping, mail and package handling, and guest and visitor policies for residents and live-in staff during weekend shifts, alongside the Housing Operations Managers and Housing Unit; conduct Break Officer support for staff breaks and meals and covers desk shifts for weekly desk staff to support vacations, sick time, and emergencies. Job RequirementsREQUIRED: High school diploma or equivalent; robust verbal and written communication skills; customer service orientation; desire to work in a collaborative environment; excellent organizational and problem solving skills and the ability to handle multiple tasks, work independently, and in a diverse and fast paced environment; experience with the use of web based programs (e.g. Microsoft Office Suite). PREFERRED: bachelor’s degree with emphasis on customer service or operations; customer service or office experience. Job #24390-5 Hourly Rate: $26.00/hour. Schedule: Saturday-Wednesday , 4pm-12am. 9/16/2024